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Check-In FAQ

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General Check-In Information

Bicycles Mail Service
Meal Cards Going "Green"
Keys Security
Communication Smoking Policy
What is FERPA? Room Alterations
Television Reception Past Due Housing Payments
Telephones Dishonored Checks
UHS Fitness Express Membership Financial Aid
Interhall Council (IHC) Need Assistance?
Parking and Transportation  


Bicycles

Residents are welcome to bring their bicycles to campus. Bicycles must be stored in the racks located outside of the building.

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Meal Cards

Cal Poly residents will use their Bronco Access Card as their meal card. Present the card at Los Olivos Dining Commons when using your 10, 14 or 19 meal plan. Meal Points are also allocated on your Bronco Access Card and can be used at food establishments located in the Campus Center Marketplace and Bronco Student Center as well as Denny's, Vista Market, and the Pony Express in The College of Buisness Building. No credit or refunds for unused meals and meal points expire at the end of each academic year (Spring).

If you have not purchased your Bronco Access Card, you will need to do so at the Photo ID office, located on the 2nd floor of the CLA building. You must provide a valid government issued identification with photo or a Driver’s License.

Meals at Los Olivos begin with Breakfast on the first day of class.

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Keys

When you check into your designated living area you will be issued two keys, one for your room and one for your mailbox. These keys must not be duplicated. For security reasons any lost, stolen, or misplaced key(s) must be reported to the Housing Office, located in Building 59 within 24 hours. Lost keys will result in a lockset change and a new key will be issued for all roommates. A charge of $150.00 for a lost room key and $10.00 for a lost mailbox key will be assessed. Your keys must not be loaned or transferred to anyone else at any time.

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Communication

At the end of each week, University Housing Services sends out a UHS Weekly Newsletter message to all residents. These emails are meant to communicate important updates, reminders and deadlines for various events and processes. If you have your e-mail forwarded to another e-mail address, please be sure to add the UHS address (housing@csupomona.edu) to your safe list. Please review these messages carefully as they are a primary source of communication between the Housing Office and the resident.

Parents can also stay informed. A copy of the Weekly Newsletter is placed on the Announcements Page, located at www.csupomona.edu/~housing/announcements.shtml. You may also check the Parent Page at www.csupomona.edu/~housing/parents/index.shtml for pertinent housing information.

Although we are restricted in sharing student information by FERPA regulations (see below), we are open to working with families upon permission of the student. To obtain a consent form to allow a parent, guardian or other person to access student records, please stop by the Housing Office, located in Bldg. 59.

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What is FERPA?

The Family Educational Rights and Privacy Act of 1974, sets forth requirements regarding the privacy of student records. FERPA governs the limited release of these records (known as education records) maintained by an educational institution and access to these records. For more information on FERPA regulations please visit http://www.ed.gov/policy/gen/reg/ferpa/index.html.

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Television Reception

Each room is equipped with campus satellite television reception. You will need to provide your own coaxial cable.

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Telephones

Each room has been wired for service by Verizon Telephone Company. If you desire service in your room, you must sign up directly with Verizon as a private customer. You may sign up by calling (800) 483-4000 for preorder service. There is a limit of one phone per room, so you should coordinate any phone installations with your roommate(s). You need to give your provide your mailing address (see section on Mail Service).

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UHS Fitness Express Membership

University Housing Services provides all residents free access to Fitness Express, a full body fitness facility. It is located in La Cienega Center, Building 59 and is open when school is in session. If you are interested in using the Fitness Express, you will need to complete an orientation and fill out a liability form. Orientations are approximately thirty minutes. The card that serves as your laundry card will be programmed for access to Fitness Express. Your card will be activated the next business day after you complete your orientation and turn in the liability form.

Lost card keys must be reported within 24 hours and a $15.00 fee will be assessed to replace it. Any remaining balance for laundry use will be lost and cannot be refunded.

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Interhall Council (IHC)

As part of your housing contract, you paid the annual fee of $15.00 for the Interhall Council (IHC). Membership provides you access to recreational equipment and discounted entry to programs, events and activities planned by IHC. Visit the IHC Webpage for more information.

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Parking & Transportation

Halls and Suites:

  • Parking is available for students in several lots across campus, including the parking structure located between Oak and Magnolia Lane, off Cypress Lane. You must have a Cal Poly Pomona parking hang tag to park in student lots. Decals cost $106.00 per quarter and are sold at the Cashier's Office located in the CLA Building or via Bronco Direct.
  • Reserved parking for residents is available in Lots F1, P, Q and part of Lot B.

Center for Regenerative Studies:

  • You must purchase a Cal Poly Pomona parking decal. Decals cost $106.00 per quarter and are sold at the Cashier's Office located in the CLA Building or via Bronco Direct.
  • Residents at the Center for Regenerative Studies are limited to one vehicle per person and may park at the top of hill. Please do not park in areas marked for staff, faculty or emergency vehicles. The Bronco Express shuttle service stops at the top of the hill at the entrance to CRS and at the bottom of the hill, at the Farm Store (Route B).
  • During the day, parking at CRS is on a first come first serve basis since there are classrooms that meet at the Center. This lot requires a special sticker. To obtain your resident parking sticker, please bring your Bronco Access Card and Cal Poly Pomona parking decal to the Office of Regenerative Studies (Building 209 Room 101).

Parking Services has no grace period to obtain the University hang tag. Vehicles without a hang tag will receive a citation (ticket).

Safety Tip: If you park your automobile or motorcycle for long periods of time, be sure to check on it periodically, keep your vehicle looking clean and maintained, and move it from time to time.

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Mail Service

Postal mail and any packages from USPS, FedEX, UPS, etc. are delivered to the main office. Residents will be notified to pick up their mail or packages. For more information, please visit our Mail and Package Information at: http://www.csupomona.edu/~housing/information-services/mail-service.shtml.

Your mail should be addressed as follows: Name Cal Poly Pomona - LCRS 4105 University Drive Building Name Room # (For Ex: Sunspace 201) Pomona, CA 91768

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Going "Green"

The campus and University Housing Services is committed to adopting sustainable practices. As a member of the campus and local community, we ask that you partner with us in reducing waste and conserving energy and water.

Please help us reduce the amount of trash that is taken to landfills. Every room has a blue recycle bin to collect paper, glass, plastic, cartons and other recyclable materials, even used pizza boxes! Recyclables may be deposited in the white metal recycling bins outside the building. After moving in, don’t forget to recycle those cardboard boxes! Help us make a difference!

Help us conserve energy - Turn off computers, unplug unused electrical devices and turn off the lights when not in use or when you leave your room or are out for the day.

Help us conserve water - Turn off the faucet while brushing your teeth and take shorter showers. This helps to save gallons of water per day per resident!

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Security

All buildings are locked 24 hours per day. Visiting guests should be met by residents to be given access to the buildings. Residents are responsible for escorting their guests. Please refer to the Guest Policy in the Student Housing License Agreement. The safety of the community depends on each resident’s cooperation in restricting access to the buildings.

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Smoking Policy

In recognition of the health hazards that exist from side-stream or secondhand smoke and in accordance with Section 19262 of the Government Code, a policy promoting a smoke-free environment has been adopted. Smoking is NOT permitted inside ANY University facility or in any vehicles owned or maintained by the University. Therefore, smoking within student rooms or any common areas of the Residence Halls, Residential Suites, or Center for Regenerative Studies will NOT be permitted. Students who wish to smoke must be at least 25 feet from the building.

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Room Alterations

Lofting and bunking are permissible using hardware and instructions provided by University Housing Services. Supplies are limited and are available on a first come first serve basis. Due to check-in activities, lofting and bunking supplies will not be available until the first Monday of the quarter. Residents may check out hardware at the hall front desk. Once the beds are lofted or bunked, they will be inspected for safety. To view instructions, please visit: Room Alterations & Bed Lofting.

Decorations that may be flammable or a fire hazard are prohibited. Please refer to the section of Policies and Regulations under the Housing License Agreement located on our website at https://www.csupomona.edu/~housing/forms-policies/hla-policies-and-regulations.shtml for details on what is allowable or prohibited.

Room furnishings must be restored to original order and condition at least two weeks before checking out. The University is not able to provide storage for any unused furnishings.

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Past Due Housing Payments

Payments are delinquent if not paid by the due date as shown in the cost tables posted on the Housing website at www.csupomona.edu/~housing/payment/cost-tables.shtml. A $50.00 late charge will be assessed if paid after the due date. It is the student’s responsibility to assure that payments are made on time. Any resident who fails to make payment on time will have their meal plan suspended without compensation for missed meals and risks jeopardizing their housing contract. In addition, unpaid balances also result in hold being placed on student accounts which will affect class registration. Students may check the status of their account by looking at their Account Summary on Bronco Direct. Please make all housing and meal plan payments using your BroncoDirect account.

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Dishonored Checks

Checks presented for payment that are dishonored by the bank and returned for collection will be subject to a $30.00 penalty and must be redeemed at University Financial Services with cash, cashier's check or a money order. Payment for future fees and services may be subject to a cash, cashier’s check, or money order basis.

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Financial Aid

Students should contact University Financial Aid and University Financial Services for procedures and/or questions regarding payments deferred to Financial Aid Awards. Payment schedules and due dates for those receiving awards may vary.

The student is responsible for tracking their disbursements each quarter to assure that housing payments are posted and covered. Disbursements of funds may occur before your housing and meal plan fees are posted. It is recommended that financial aid recipients verify that their housing fees have been posted and paid in full before cashing any financial checks.

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Need Assistance?

There will be an RA and a Coordinator on duty every evening and all day during the weekends and the breaks. The duty roster and the contact information for staff on duty will be posted at the front desk.

In case of an EMERGENCY call University Police (909) 869-3070.

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Residence Halls Specific Check-In Information

Checking-In Technology Connection
What to Bring Laundry
Parking & Transportation Trash Disposal
Refrigerators


Checking-In

  • You may check in directly at the front desk of your assigned building on Wednesday, September 25, 2013 between 10:00am-4:00pm and 6:00pm-10:00pm.
  • If you are unable on check-in day, you may check-in after. Please go directly to your building's front desk from 6:00pm-10:00pm Monday-Friday or 10:00am-10:00pm on Saturday and Sunday.
  • Once you have reported to your building, a resident advisor will provide you with keys and a Room Inventory Form. It is important that you fill out the Room Inventory completely, since this form is used to assess the room condition for damages at the end of your contract.

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What to Bring

Each room is furnished with a desk, chair, bed, mattress, mattress pad, chest of drawers, closet and wastepaper basket. The bed size is 36" x 80" and requires twin extra long sheets. You will need to bring your own bath towels, blankets, sheets, pillowcases, pillows, bedspread, study lamp, alarm clock, clothes hangers, and bathroom articles. Think Green! Help reduce energy use by bringing compact fluorescent bulbs (CFL’s) for your study lamps. Washroom lockers are available in the shower area. You will need to bring your own padlock.

For more information please visit our website for more details: www.csupomona.edu/~housing/housing-options/hall-floorplan.shtml.

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Parking & Transportation

Parking is available for students in several lots across campus, including the parking structure located between Oak and Magnolia Lane, off Cypress Lane. You must have a Cal Poly Pomona parking hang tag to park in student lots. Decals cost $106.00 per quarter and are sold at the Cashier's Office located in the CLA Building or via Bronco Direct.

Reserved parking for residents is available in Lots F1, P, Q and part of Lot B.

Parking Services has no grace period to obtain the University hang tag. Vehicles without a hang tag will receive a citation (ticket).

Safety Tip: If you park your automobile or motorcycle for long periods of time, be sure to check on it periodically, keep your vehicle looking clean and maintained, and move it from time to time.

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Refrigerators

Students may bring a small refrigerator for their room. The size may NOT EXCEED 3.7 cubic feet. It is always advisable to consult with roommates to conserve on space.

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Technology Connection

Each room has two Ethernet jacks (one per side room). Students will need a CAT-5 cable with an RJ-45 connection. Students living in a triple room will receive a hub in order to connect three computers.

Wireless Connection is supported in the Residence Halls common spaces (ie lobby, hallways, and study rooms). Wireless Internet access is available at the Bronco Student Center, Campus Market Place, Denny's, Residential Suites, the University Library and Academic Buildings.

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Laundry

You will have access to community washers and dryers. The cost is $1.00 to wash ($1.25 for Super Cycle) and $0.75 to dry. Your access card is also your laundry card. The washers and dryers do not accept cash. You may add value to your card for laundry purposes at the laundry facility, Fitness Express or Los Olivos Dining Commons.

Do not lose this card. There are no refunds for any remaining balance that may have been on your card. Since this card also allows access to the building, please report lost cards to the Housing Office within 24 hours. A $15.00 fee will be charged for replacement.

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Trash Disposal

Each resident will receive a wastebasket and recycle bin. It is the resident’s responsibility to deposit trash into the proper receptacles located outside of the building. Throwing personal trash in any other location (lobby, restroom, staircases) will result in a penalty charge and possible disciplinary action.

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Residential Suites Specific Check-In Information

Checking-In Technology Connection
What to Bring Laundry
Parking & Transportation Trash Disposal
Keys


Checking-In

Fall 2013

Check-In will be on Wednesday, September 25, 2013. You will receive detailed information in your room assignment email at the end of July.

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What to Bring

Each bedroom is furnished with a desk, chair, bed, mattress, mattress pad, chest of drawers, closet and recycle bin. The bed size is 36" x 80" which requires twin extra long sheets. Shower curtains will be provided. You will want to bring bath towels, blankets, sheets, pillowcases, pillows, bedspread, study lamp, alarm clock and clothes hangers.

The kitchen includes a full size, residential refrigerator, microwave oven, trash can and recycle bin. You may bring toasters and other cooking devices with open heating elements but these must be used in the kitchen areas only. All appliances must be directly supervised at all times while in use. You will need to bring your own kitchen and cooking supplies: pots, pans, plates, cups, utensils, paper towels, etc.

For the bathroom, you will need to bring your own bathroom articles (toothbrush, etc.), paper supplies (toilet paper), and cleaning supplies. The shower has slip proof features. You may bring a shower mat, but adhesive (stick on) decals are prohibited. For more details on the suite layout and amenities provided, please visit www.csupomona.edu/~housing/housing-options/suite-floorplan.shtml.

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Parking & Transportation

Parking is available for students in several lots across campus, including the parking structure located between Oak and Magnolia Lane, off Cypress Lane. You must have a Cal Poly Pomona parking hang tag to park in student lots. Decals cost $106.00 per quarter and are sold at the Cashier's Office located in the CLA Building or via Bronco Direct.

Reserved parking for residents is available in Lots F1, P, Q and part of Lot B.

Parking Services has no grace period to obtain the University hang tag. Vehicles without a hang tag will receive a citation (ticket).

Safety Tip: If you park your automobile or motorcycle for long periods of time, be sure to check on it periodically, keep your vehicle looking clean and maintained, and move it from time to time.

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Keys

In addition to your physical keys, an access card will be assigned to you that will open all exterior doors to the Suites building and will also serve as your laundry card (See section on Laundry) and Fitness Express access card. The access card for residents in the new phase (Luna, Estrellas, Montanas) will also open their main suite entrance door. Please treat these cards as you would a credit card. Lost cards must be reported to the Housing Office within 24 hours and a $15.00 fee will be charged for replacement.

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Technology Connection

Each room has an Ethernet jack. Students will need a CAT-5 cable with an RJ-45 connection. Wireless connectivity is available in each room of the suite buildings. Wireless Internet access is available at the Bronco Student Center, Campus Market Place, Denny's, University Library and Academic Buildings.

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Laundry

You will have access to community washers and dryers. The cost is $1.00 to wash ($1.25 for Super Cycle) and $0.75 to dry. Your access card is also your laundry card. The washers and dryers do not accept cash. You may add value to your card for laundry purposes at the laundry facility, Fitness Express or Los Olivos Dining Commons.

Do not lose this card. There are no refunds for any remaining balance that may have been on your card. Since this card also allows access to the building, please report lost cards to the Housing Office within 24 hours. A $15.00 fee will be charged for replacement.

LaundryAlert and LaundryMate: The LaundryAlert remote laundry monitor will allow you to check the availability of a washer and dryer as well as the current status of a machine online or you can call the LaundryMate automated information service over the phone! You can choose to receive an e-mail alert or phone call when machines become available or when your laundry is done. Instructions are posted in the laundry room.

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Trash Disposal

Each bedroom includes a wastebasket and a recyclable bin in the kitchen. Both trash and recyclables should be removed and emptied the trash room, located on each floor. Throwing your personal trash in any other location (lobby, restroom, and staircase) will result in a penalty charge and possible disciplinary action.

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CRS Specific Check-In Information

Checking-In Technology Connection
What to Bring Laundry
Parking & Transportation Trash Disposal


Checking-In

Fall 2013 Check in day is Wednesday, September 25, 2013 any time between 10am-4pm and between 6pm-10pm.

Students may also check in after the above date with the Resident Advisor on duty, Monday through Friday between 6pm-10pm or weekends between 10am-10pm.

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What to Bring

Each room is furnished with a desk, chair, bed, mattress, mattress pad, chest of drawers, hanging rack, recycling bin, and waste basket. The bed size is 36" x 80" and will require twin extra long size sheets. You will need to bring bath towels, blankets, sheets, pillowcases, pillows, bedspread, study lamp, alarm clock, clothes hangers, and bathroom articles. Think Green! Help reduce energy use by bringing compact fluorescent bulbs (CFL’s) for your study lamps.

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Parking & Transportation

You must purchase a Cal Poly Pomona parking decal. Decals cost $106.00 per quarter and are sold at the Cashier's Office located in the CLA Building or via Bronco Direct.

Residents at the Center for Regenerative Studies are limited to one vehicle per person and may park at the top of hill. Please do not park in areas marked for staff, faculty or emergency vehicles. The Bronco Express shuttle service stops at the top of the hill at the entrance to CRS and at the bottom of the hill, at the Farm Store (Route B).

During the day, parking at CRS is on a first come first serve basis since there are classrooms that meet at the Center. This lot requires a special sticker. To obtain your resident parking sticker, please bring your Bronco Access Card and Cal Poly Pomona parking decal to the Office of Regenerative Studies (Building 209 Room 101).

Parking Services has no grace period to obtain the University hang tag. Vehicles without a hang tag and sticker will receive a citation (ticket).

Safety Tip: If you park your automobile or motorcycle for long periods of time, be sure to check on it periodically, keep your vehicle looking clean and maintained, and move it from time to time.

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Technology Connection

The Lyle Center for Regenerative Studies has web access through a wireless connection. If you are interested in receiving on-line services, please contact Cal Poly’s I&IT to log-on to the CPP server through AEGIS. Please contact our technology assistants (909) 869-2694 for more details.

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Laundry

There are washers and dryers located on the first floor Sunspace. The cost is $1.00 to wash and $0.75 to dry. The washers and dryers are coin operated.

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Trash Disposal

All TRASH goes in the brown dumpster in the parking lot, while all RECYCLABLES should be put into the adjacent white dumpster. Throwing your personal trash in the trash cans directly outside of each building will result in a penalty charge and possible disciplinary action.

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Related Links

Hours of Operation

Monday – Friday
8:00 a.m. - 5:00 p.m.

Contact

University Housing Services

Cal Poly Pomona
3801 West Temple Avenue
Pomona, CA 91768

(909) 869-3307
housing@csupomona.edu