1. COURSE DESCRIPTION
MHR 318 Multicultural Organizational Behavior (4)
Introductory experiences in the basics of organizational behavior. Organizational socializationn, teamwork, leadership, group dynamics, problem solving, and ethics as they apply to the manager in a multicultural economic and political enviornment. 4 lecture discussions. Prerequisite: upper-division standing.
2. COURSE OBJECTIVES
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Upon completion of the course, students will have made progress toward:
- Development of self-confidence, interpersonal skills for open and effective interpersonal relations and true teamwork and collaboration
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* Interpersonal communications and support skills; skills for self-disclosure, feedback, and self-monitoring. Decision-making skills, assertiveness, problem-solving, leadership, negotiating and conflict management skills, presentation skills, technology and computer awareness
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Develop self-awareness of values and interpersonal style and understand implications of these for leadership and organizational performance
Develop an understanding of the role of cultural and sub-group identity on the individual and organizational relationships, the power of cultural biases and socio-cultural influences, and developing abilities to interact positively in a multicultural environment.
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Provide for an experience of successful group synergy and strive to convey analytical understandings of the event sufficient to facilitate transfer to future experiences of the student.
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Understand major concepts and contributions made by research in org behavior to the field of management
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Development of personal philosophies of management and analytic skills through efforts to integrate conceptual materials with personal experiences
- Methods: MHR 318 involves a strong commitment to experiential learning activities. Roughly 60% of class time is spent in group interaction aimed at skill enhancement. Time will be required of you for outside of class meetings with peers. It's assumed that you are an upper division student with established study skills and a capacity for independent learning of text material.
The material covered will be relevant to you, regardless of your career objectives. In all likelihood, you will either be a manager or work with one in any occupation you choose. In the final analysis, we are all managers of our own lives and can benefit by studying to be better managers and getting along with others.
3. PREREQUISITES
None.
4. TEXTS REQUIRED Schermerhorn, Hunt & Osborn. Organizational Behavior. Eighth Edition.John Wiley & Sons, Inc. 2003. (Required). Supplementary materials may be distributed in class, put on reserve in the Library, or placed on the Cal Poly Pomona Web site at http://www.csupomona.edu/~wcweber. Various PowerPoint and resource files are available from the textbook Web site (Textbook First Aid Web Site, your textbook, or the copy center in the CPP Student Union.
Other: To make best use of materials on the intranet, you should have a Personal PPP account or ISP for E-Mail and Internet use. (If you don't have an account yet, pick up from 98-B1-208 of the CLA Building, across from the Campus Information Desk.) An InTRAnet account may be necessary for access to privileged files and for your own home page and resume. Available from the Computer Commons, CLA 5-13.
5. GRADING PERCENTAGES
Grades will be assigned on the basis of the following percentages:
| Attendance, attitude, class activities, & participation | 10 |
| Written assignments (four written cases (20), literature essays 10) | 30 |
| Team Case Presentation | 20 |
| Four Examinations | 40 |
| Total | 100 |
6. FORM OF EVALUATION
Class Assignments and Homework. The cases, problems, and exercises assigned are to be done completely, neatly and on time according to the more complete instructions given in class at the time of the assignments. The Online FirstAid resources for the textbook has many resources (Chapter outlines, online quizzes, web links from the text, PowerPoint Slides, and Video Cases) which will be referred to in the course. Each chapter can be accessed by clicking on the chapter in the daily assignments. The classwork and assignments must be kept in a notebook which may be checked periodically. The notebook will serve as a cross check against instructor records.
Term Project Presentation. The term project, on an approved topic, will be due when indicated.
Team Presentations
- Each team will formally present a case assignment to the class.
- The length of the presentation should be between 45 and 60 minutes. Presentations that are shorter will receive 0 points in the time section. Longer presentations will also receive a lower grade, but are not penalized as severely.
- It is not necessary for each team member to be part of the oral presentation; however, each team member should have some involvement in the design of the presentation.
- Analysis--Discussion of the questions that are presented in the text. Each question should be answered. This section is graded using three criteria with the following point values:
- Summary--5 points
- Organization/Format--5 points
- Quality/Accuracy of Answer--5 points
- Organization/Format--5 points
- Summary--5 points
- Audio-Visual Aid--An audio-visual aid is anything that helps clarify your presentation. For example, overhead transparencies, handouts, PowerPoint slides, or videos are encouraged. Give the instructor notice two class periods prior to your presentation to insure equipment will be here. (5 points)
- Report - This report should include the following:
- A title page with the case number and the names of each team member listed alphabetically by last name;
- An outline of the presentation, including the name of each presenter and the major points that person will make during his/her section of the presentation;
- Written answers to each question; and,
- Copies of any audio/visual aids (videotapes not included). (5 points)
- A title page with the case number and the names of each team member listed alphabetically by last name;
Class Member Evaluation--A form will be distributed so that class members can evaluate the presentation on three criteria: creativity, identification of key points, and ability to keep class interested. (5 points)
ABSENCES AND GRADES
(2 Tardies = 1 Absence)
Week 2
Examinations. The examinations may consist of multiple choice, true/false, and essay questions which measure the ability to know and apply principles of good management. Using the quizzes and other resources in the text will be helpful to improve test scores. Also, check the web site of the text publisher for more information. Other types of questions may be included. The questions will cover the lectures, class discussions, activities, videos, exercises, and textbooks. The mid-term and final may include multiple choice questions on the test as well as application exercises.
7. METHOD OF ASSIGNING LETTER GRADES
Grades are assigned based on the evaluations of each student's work compared to others in the class and in previous sections of this class. The percentages indicated in 5, above, and the grading system in the 2001-2003 University Catalog are factors. A system of Stanines (Standard Nine-Point Scale) is used to calculate the value of grades. Letter grades (A, B, C, D, or F) are assigned on the basis of the instructor's evaluation of student work compared with the work of other students completing classwork. An I (Incomplete) grade will be given only if sufficient, but not all, work has been completed for good cause. The I may be changed to a letter grade only when all work is completed according to University Policy.
Bonus Incentive Points (BIPs) may be earned to improve poor test grades, make up for unavoidable absences or late assignments, etc., or merely to raise the final grade received. Bonus work consists of additional work similar to those completed for regular classwork. (Examples include: completion of non-assigned end-of-chapter exercises, questions, extra typed letters, a short report, arranging a guest speaker, Periodical Reports--Abstract and Analysis with Applications.) ) Up to a maximum of one letter grade may be earned with BIPs. See instructor and web pages for additional details.
8. POLICY ON ATTENDANCE , CLASS PARTICIPATION, AND MAKE-UP EXAMINATIONS
Attendance, attitude, and preparation are important. Positive contributions to the class can provide rich reciprocal learning experiences. The right attitude means: a desire and willingness to study and learn, preparation as directed, and putting forth effort even when it may be inconvenient or difficult. It also means: being ready to answer questions when called upon, volunteering answer to questions or asking questions (even when you feel they may seem a little "dumb"), and actively listening to the instructor and other class members. Carrying too many units, working too many hours, etc., (usually symptoms of poor time management) will not be given much consideration in the determination of the final grade.
Absences (as well as tardies) will definitely negatively affect grades. Make-up exams are exceptions, and only given on the basis of instructor/student agreement for significant and compelling reasons. The total number of absences/tardies, regardless of the reason, determine the grade for this portion of the course. Memorandums to the instructor explaining necessary absences can mitigate their effect and BIPs can help offset the impact of absences. The attendance portion of the grade is calculated as shown below, modified by attitude, classwork, and participation.
Number of Absences
9. STUDENT PREPARATION
Students are expected to have all lessons, papers, presentations, etc., prepared on the dates indicated, to come class with the required materials, to take notes, and to read the assignments by the dates due. Assignments turned in late will receive one-half grade lower than they would earn if on time.
10. ADD-DROP POLICY
Detailed information regarding "Add/Drop Policies and the Assignment of Incomplete Grades" is available in the Student Advising Center, Building 6, Room 218, from your Department Office, and from the University Catalog.
11. WEEKLY ASSIGNMENTS--MHR 318 (Subject to Amendment and Change)
The MHR318 Class Works Hard on a Quiz
Week 1
January 7-9. Orientation. Introductions. Class Plan and Organization. Purchase Textbook. Make sure Intranet Account Is working. (Check with Computer Commons, CLA 5-13 or Enterprise Computing Help Desk, 98-B1-208). Mail may be checked from other locations at: http://webmail.csupomona.edu:8000 or perhaps at:http://www.mail2web.com
Read Chapters 1 and 2.
January 14-16. Team Formation. Read Chapters 3 and 4.
Week 3
January 21. Read Chapter 5.
January 23. Read Chapter 6. Use of Organizational Behavior Textbook Online First Aid Resources. See printed course syllabus for instructions on Team Presentations, case assignments, etc.
Week 4
January 28. Read Chapter 8. Exam #1--Chapters 1, 2, 3, 4.Bring SCANTRON
January 30. Read Chapter 9.
Week 5
February 4. Read Chapter 10.
February 6. Read Chapter 13. Group Number One.
Week 6
February 11.Read Chapter 13. Group Number Two.
February 13. Exam Number Two--Chapters 5, 6, 8, 9.
Week 7
February 18. Read Chapter 14.
February 20.Group Number Three.
Week 8
February 25. Read Chapter 15. Group Number Four.
February 27. Exam 3--Chapter 10, 13, 14. Bring ScanTron.
Team Member Behavioral Observations Due Not Later than March 11.
Week 9
March 4. Read Chapter 16.
March 6. Group Number Five.
Week 10
March 11. Read Chapter 19. Turn in Team Member Behavioral Observations. LAST DAY TO TURN IN ANY BIP'S, LATE WORK, OR ANY OTHER WORK FOR CREDIT THIS QUARTER.
March 13.Exam Number Four. Chapters 15, 16, 19. Bring a ScanTron.
FINAL EXAMINATION
MHR 31810--1:00 p. m. CLASS--Thursday, 20, 2003. 11:30-1:30 p.m.
Late assignments will be accepted, but the grade will be reduced.
All work, including bonus incentive points, must be turned in not later than the end of the March 11 class period to be counted toward the grade for this quarter. NO EXCEPTIONS.