Communication Media

Face-to-Face: highest information richness.

Can take advantage of verbal and nonverbal signals.
Provides for instant feedback.
- Management by wandering around takes advantage of this with informal talks to workers.
Video Conferences: provide much of this richness.
- Reduce travel costs and meeting times.
Verbal Communication electronically transmitted: has next highest richness.
- Phone conversations, but no visual nonverbal cues.
  - Do have tone of voice, senderís emphasis and quick feedback.