The Communication Process

• Messages are transmitted over a medium to a receiver.

  • Medium: pathway the message is transmitted on (phone, letter).
  • Receiver: person getting the message.
• Receiver next decodes the message.

  • Decoding allows the receiver to understand the message.
  • This is a critical point, can lead to mis-understanding.
• Feedback is started by receiver and states that the message is understood or that it must be re-sent.

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