The Communication Process

• Communication consists of two phases:

  1. Transmission phase: information is shared by 2 or more people.
  
  2. Feedback phase: a common understanding is assured.

• Starts with the Sender who wants to share information.

  • Sender must decide on a message to share
  • Sender also puts the message into symbols or language, a process called encoding.
  Noise: anything harming the communication process.

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