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Cal Poly Pomona

Student Support

You’ve been admitted, attended orientation, figured out benefit certification, and enrolled in classes, but now what about all those out-of-class matters? Here are a few resources we think you will find useful.

Securing Academic Support
Accessing Learning support

Students often say things like, “When I was in high school, A’s and B’s came easy.” We’re here to tell you that college is altogether different – you’ll be challenged, but you can do it! To secure top grades, though, you might need the support of others. BroncoCompass includes a comprehensive list of academic support services for the serious student unwilling to accept anything but the best. Also (and this is important), remember that your veteran chapter benefits, in many cases, provide for tutoring at no cost. Reach out for academic help early and often.

Exploring a Major/Choosing a Career

Now that you have completed your military service, will you use what you have learned toward a vocation or will you chart a completely different career path? The choice is yours. Some tools that can help you decide a major and career that best fits your unique interests and abilities can be found at Student Support & Equity Programs (SSEP) and at the Career Center. Visiting with an advisor or department chair for the academic majors in which you are interested is strongly recommended.

Freshmen who enroll at Cal Poly Pomona may wait until their third quarter to declare a major; undergraduate transfer students and graduate students must declare a major prior to their first quarter. If you are an undeclared major, want to change your major, or are unsure what major or career to pursue, speaking with an advisor at Student Support & Equity Programs (SSEP) can be helpful. BroncoCompass is another terrific resource when exploring the hundreds of major/minor combinations and graduate programs available at Cal Poly Pomona.

Living on Campus

Cal Poly Pomona and the Cal Poly Pomona Foundation offer a wide range of housing options through University Housing Services and the University Village; each offer rooms that are comfortable and well appointed. University Housing Services offers a wide range of meal plans and dining choices, while suites at the University Village include kitchens (UHS dining optional). Both University Housing Services and the University Village provide wonderful social programs, and the opportunity to interact with students holding common academic interests.

Figuring Out Your Student Financial Account

Have a question regarding your student account? Simply stop by the Student Accounting & Cashiering Office located in CLA, just behind the Japanese Garden. There, a professional staff can answer whatever questions you might have about charges, credits and refunds.

Obtaining Technical Support

The Division of Instructional and Information Technology (I&IT) is the place to go if you have questions about your on-campus network connection, e-mail service, or end user computing needs. For assistance, we recommend you check out I&IT e-Help.

Learn More about the Children’s Center

The Children's Center at Cal Poly Pomona strives to assist Cal Poly Pomona student-parents with high quality, convenient and affordable preschool services and enrichment programs for school-age children, in a safe clean and educational environment.

Support for Veterans Dealing with War-Related Injuries or Trauma
Physical or Cognitive Disabilities

Veterans recovering from training or war-related injuries should be sure to access the services of the Veterans Health Administration. Treatment for minor injuries and illness can also be obtained at Student Health Services.

Cal Poly Pomona’s Disability Resource Center (DRC) in collaboration with the campus community advocates for equal access and opportunity for individuals with disabilities in all aspects of university life by enhancing personal, academic, and career development. The DRC has been designated as the campus authority to verify disabilities and to prescribe specific accommodations for students with documented disabilities. Individualized academic accommodation programs that do not fundamentally alter academic requirements are designed that enable students to compete academically on an equal basis with peers in their majors. Academic accommodations and support services are available to students who have mobility, visual, or hearing impairments, chronic health conditions, and/or attention, cognitive, learning or psychological disorders. Students with temporary disabilities (e.g., broken arm, sprained ankle) may also be served. To access services, students need to register with DRC. To learn more contact us via the DRC website [http://www.dsa.csupomona.edu/drc/], telephone number 909.869.3333 or visit Building 9, Room 103.

Psychological or Emotional Trauma

The psychological effects of training and combat can (and often do) leave returning members of the armed services with many unanswered questions. Here are just a few of the many services and organizations we recommend.

Cal Poly Pomona’s Counseling and Psychological Services (CAPS) Office is a caring center that seeks to remove psychological barriers to self-awareness and personal development through access to cutting edge and transformative interventions, and healing relationships that respond to each student’s unique needs. We encourage you to stop by the center, located in Building 66, room 116.

Vet Centers provide readjustment counseling and outreach services to all veterans who served in any combat zone. Services are also available for their family members for military related issues. Veterans have earned these benefits through their service and all are provided at no cost to the veteran or family.

The National Center for PTSD aims to help U.S. Veterans and others through research, education, and training on trauma and PTSD.

Cal Poly Pomona’s Disability Resource Center (DRC) in collaboration with the campus community advocates for equal access and opportunity for individuals with disabilities in all aspects of university life by enhancing personal, academic, and career development. The DRC has been designated as the campus authority to verify disabilities and to prescribe specific accommodations for students with documented disabilities. Individualized academic accommodation programs that do not fundamentally alter academic requirements are designed that enable students to compete academically on an equal basis with peers in their majors. Academic accommodations and support services are available to students who have mobility, visual, or hearing impairments, chronic health conditions, and/or attention, cognitive, learning or psychological disorders. Students with temporary disabilities (e.g., broken arm, sprained ankle) may also be served. To access services, students need to register with DRC. To learn more contact us via the DRC website [http://www.dsa.csupomona.edu/drc/], telephone number 909.869.3333 or visit Building 9, Room 103.

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