Program Information  

Course Description
The Technology and Operations Management department is one of the few California State Universities that offer a robust breadth of courses specially tailored to address the growing demands of our industry. Below is a comprehensive list of all courses offered through the TOM department, their prerequisites, and brief descriptions.

Industry professional are encouraged to attend classes and update their skills. Please contact the TOM department to find out when these courses are offered.

   
Course Code Course Title Prerequisite(s) TOM Prerequisites
TOM 301 Operations Management

STA 120 and MCP

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TOM 302 Managerial Statistics STA 120 and MCP Click of Additional Details
TOM 309 Business Logistics TOM 301 C or Better Click of Additional Details
TOM 315 Management Science STA 120 and MCP Click of Additional Details
TOM 319 Transportation Systems & Traffic Management   Click of Additional Details
TOM 320 Management of Technology MHR 301 Click of Additional Details
TOM 332 Production Management TOM 301 or CE Click of Additional Details
TOM 350 Decision Support Systems MCP Click of Additional Details
TOM 401 Total Quality Management STA 120 or STA 309, MCP Click of Additional Details
TOM 411 Strategic Management CBA Core Click of Additional Details
TOM 419 Simulation of Service Operations

TOM 302

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TOM 420 Supply Chain Technologies and Standards TOM 301  
TOM 425 Supply Chain Design, Analysis, & Representation TOM 301 Click of Additional Details
TOM 432 Production and Inventory Control TOM 301 and TOM 302  
TOM 434 Purchasing Management TOM 301 Click of Additional Details
TOM 436 Project Management TOM 301 Click of Additional Details
TOM 441/442 Internship in Operations Management Consent of Intern Coordinator Click of Additional Details
TOM 453 Operations Management in Services TOM 301 Click of Additional Details
TOM 460 Project Design and Development TOM 301,302, 315, 332, 401 and 3DE Click of Additional Details
TOM 461/462 Senior Project Senior Standing Click of Additional Details
TOM 463 Undergraduate Seminar TOM 460 and CE in 461,462 Click of Additional Details
TOM 499/A/L Special Topics for Upper Division Students Permission of Instructor Click of Additional Details
     
  TOM 301: Operations Management (4) Fundamental concepts of operations management including: productivity, total quality management (TQM), production planning, forecasting, just-in-time systems, inventory management, scheduling, purchasing and project management. Computer applications in operations management. 4 lectures/problem-solving. Prerequisite: STA 120 or equivalent, and microcomputer proficiency.

  TOM 302: Managerial Statistics (4) (formerly OM 302 and OM 314) Statistical techniques for auditing, analyzing surveys, market analysis, forecasting and risk analysis, using point and confidence interval estimation, two-sample hypothesis testing, one- and two-way Chi square testing, simple and multiple regression, time series analysis, and decision analysis. Use of microcomputers. 4 lectures/problem-solving. Prerequisite: STA 120 or equivalent, and microcomputer proficiency.

  TOM 309: Logistics Management (4) Logistics strategy and planning, logistics chain customer service, order processing and information systems, transport decisions and vehicle routing, procurement, storage and handling, logistics organization and control. . 4 lectures/problem-solving. Prerequisites: C or better in TOM 301.

  TOM 315: Management Science (4) Introduction to deterministic quantitative decision analysis, modeling, and problem-solving. Linear programming: model formulation, applications, simplex, transportation, assignment, transshipment, and integer models; sensitivity analysis, duality; application of computers. 4 lectures/problem-solving. Prerequisite: STA 120 or equivalent, and microcomputer proficiency.

 

TOM 319: Transportation Systems & Traffic Management (4) Analysis of competitive alternative modes, systems, rates, services, and regulations as prerequisite to transport purchase decisions. Organization, operations, and management of the firm's traffic department. Impact of present and proposed transportation and environmental developments on industrial and carrier operations.

  TOM 320: Management of Technology (4) The planning, development, and implementation of technological capabilities to shape and accomplish the strategic and operational objectives of a business organization. Topics of study include: dimensions, life cycle, and diffusion of technology; technological forecasting and environmental monitoring, role of technology in strategic management; managing change, assessment, justification, and financing new technology; and management of new technology-based firms. Prerequisite: MHR 301.

  TOM 332: Production Management (4) Application of quantitative methods to problems in production and operations management, including facility location, design of operations and work systems, job simplification, queuing systems, scheduling, motion and time study. 4 lectures/problem-solving. Prerequisite: TOM 301, or concurrent enrollment in TOM 301.

  TOM 350: Decision Support Systems (4) Computer-based information systems for semi-structured business problems; database, dialogue management, and model-base subsystems; design and implementation of decision support and expert systems; introduction to artificial intelligence and expert systems. 4 lectures/problem-solving. Prerequisite: microcomputer proficiency. Prerequisites: TOM 302.

  TOM 401: Total Quality Management (4) The TQM process, its planning, and implementation. Theories of leading TQM proponents. TQM tools and methods including concurrent engineering, benchmarking, quality function deployment, and statistical process control. Development and implementation of the improvement process. Use of computers. 4 lectures/problem-solving. Prerequisite: STA 120, or STA 309, or equivalent, and microcomputer proficiency.

  TOM 411: Strategic Management (4) Simulated experience in integration of the business functions utilizing computer-based management games; develops concepts of management strategy and policy for competitive excellence and ethical operations; total quality management. Cases in management strategy. Analytical techniques as applied to business cases. 4 seminars. Prerequisite: completion of College of Business Administration core requirements.

  TOM 419: Simulation of Service Operations (4) Computer simulation of service operations, Monte Carlo method, probabilistic simulation modeling, random number generation, model calibration and validation, output analysis, simulation software languages. 4 lectures/problem-solving. Prerequisite: TOM 302.

  TOM 420: Supply Chain Technologies and Standards (4) Introduction to innovative use of information and technology in operations management. Operation strategies, managing high technology and innovation, mapping high technology operations environment to business setting, and information technology for integrated enterprise.4 lectures/problem-solving Prerequisite: TOM 301.

  TOM 425: Supply Chain Design, Analysis and Representation (4) Examination of how operational models are developed to facilitate supply chain design. Introductory supply chain basics, components, metrics, cost tradeoffs, and principles. Optimization models and decision theory are utilized to face emerging supply chain decisions. Computer software emphasis. 4 lectures/problem-solving. Prerequisite: TOM 301 and microcomputer proficiency.

  TOM 432: Production and Inventory Control (4) Management of production systems. Techniques of master production scheduling, short- and medium-range planning, aggregate inventory management, distribution resource planning, production activity control, scheduling and sequencing, shop floor control. Priority and input-output control. Materials management in manufacturing and service organizations. Demand forecasting, deterministic and probabilistic inventory systems; Distribution Requirements Planning for multi-level inventory systems; in-process inventory management and inventory simulation. 4 lectures/problem-solving. Prerequisite: TOM 301 and TOM 302.

  TOM 434: Purchasing Management (4) Examines activities directed to securing the materials, supplies, equipment and services required for the proper and efficient functioning of a business, including related planning and policy issues. 4 lectures/problem-solving. Prerequisite: TOM 301.

  TOM 436: Project Management (4) Study of CPM (critical path method), PERT (program evaluation and review technique) and other techniques for planning sequences of responsibilities to accomplish complex projects. Monitoring allocation of resources within rigid time and cost constraints. Use of computers. 4 lectures/problem-solving. Prerequisite: TOM 301.

  TOM 441, 442: Internship in Operations Management (1-8) On-the-job training in business management involving new, collegiate-level learning experiences. Experiences may be useful as a basis for senior projects. A maximum of 8 units may be applied to the 44 unit directed elective requirement. Total credit limited to 8 units each course. Prerequisite: consent of internship coordinator.

  TOM 453: Operations Management in Services (4) Introduction to fundamental concepts of operations management in services. Design and scheduling of personnel activities. Service location problems. Vehicle scheduling and routing. Utilization of service capacity. Quality control in service operations. Management information systems. 4 lectures/problem-solving. Prerequisite: TOM 301.

  TOM 460: Project Design and Development (4) Problem solving in a business environment. Problem identification and selection. Preparation of project proposals, including problem statement, data collection procedures, selection of analysis techniques. Types of projects (laboratory, field, survey, ex post facto). Ethical issues. Presentation of summary proposals. Click HERE for guidelines. 4 seminars. Prerequisite: TOM 301, TOM 302, TOM 315, TOM 332, TOM 401 and a minimum of three (3) TOM directed electives.

  TOM 461, 462: Senior Project (2) (2) Selection and completion of a project under faculty supervision. Projects typical of problems which graduates must solve in their fields of employment. Formal report is required. Required minimum of 120 hours. Prerequisite: TOM 460 and senior standing.

  TOM 463: Undergraduate Seminar (2) Study and discussion by students of recent developments in the students' major field; presentation of senior project status reports. 2 seminars. Prerequisite: TOM 460 and co-registration in TOM 461 and 462.

  TOM 499/499A/499L: Special Topics for Upper Division Students (1-4) Group study of a selected topic, the title to be specified in advance. Total credit limited to 8 units, with a maximum of 4 units per quarter. Instruction is by lecture, laboratory, or a combination. Prerequisite: permission of instructor.

Click To Go Back Up CE = Concurrent Enrollment,
DE
= Directed Elective
MCP = Microcomputer Proficiency must be demonstrated by satisfying one of the three alternatives:
        1) CIS 101
        2) Micro proficiency Skills Test
        3) An approved College Transfer Code.
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