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Cal Poly Pomona

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Computer Intrusions

If you suspect that someone has broken into your computer, please disconnect it from the network and contact the Incidence Response Team at abuse@csupomona.edu immediately. We will investigate the incident and help you recover your system.

When reporting an instrution, please be prepared to provide the following information:

  1. The date/time and a complete description of the incident.
  2. The IP addresses of all the computers involved.
  3. Security measures implemented before the incident occured.
  4. The steps taken after the incident occured.
  5. All logs from the computer.
  6. Any other information that you feel is relevant to the investigation.

To help recover from the intrusion see the following guidelines and checklists:

Vulnerability Scans

If you would like to have your server or personal computer scanned for security holes and vulnerabilities, contact helpdesk@csupomona.edu and include the IP address of the machine you wish to scan. If you do not want to disclose this information via email, then call the Help Desk at (909)869-6776.

Report SPAM

If you are receiving large amounts of unsolicited email, you can report it to the Help Desk where it will be reported to the appropriate authorities. You can forward the SPAM to helpdesk@csupomona.edu and it must include the full headers from the email. For instructions on how to find the headers go here . For more information about SPAM and how to fight it, click here.