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Enrollment Errors

Resolving Enrollment Error Messages in BroncoDirect

Students who encounter enrollment error messages while registering online.  The following are guidelines that might resolve registration problems:

Enrollment Error Message

What this means.. or  What to do:

Hold on Student’s Record, Add Not Processed

Click on “View My Holds” in Personal Portfolio in BroncoDirect for see any holds that might prevent registration; a description is included about how to clear the hold.

Invalid Enrollment Appointment and Open Enrollment Period has not begun

Click on “View My Enrollment Appt.” in Learner Services in BroncoDirect to check appointment date and time.

Requisites not met for Class,

not enrolled

Review the Why is this Requisite Error Appearing? (PDF) chart.

Unit Limit Exceeded for Appointment Period

Student is trying to add a class that exceeds the 16 unit limit for their appointment period.

Time Scheduling Conflict, Student Not Enrolled in Class

There is a time conflict in the schedule of classes that a student is trying to add.  Students must submit to the Registrar’s Office approvals from both departments (of the classes involved) to override the time scheduling conflict.

Student Not Enrolled, Class Full

Maximum Enrollment of the section is reached. Students must enroll in a different section or ask the class instructor for a class permission number to take the class. If permission number is obtained, register online using the class permission number.  Class permission numbers are available only during late registration period.

Instructor Consent Required to Enroll in Class, Add Not Processed

Consent from the instructor or department is required to register for a class.  See the Schedule of Classes for a list of these classes.  Obtain a Permission Number from the class instructor or dept. office. Class permission numbers are available only during late registration period.

Multiple Enrollment Not Allowed for Course, Add Not Processed

This message appears when the class that a student is trying to add does not allow multiple enrollment, regardless of the section number.

Student Already Enrolled in Class, Add Not Processed

Student is trying to add a class that is already on his/her schedule, regardless of the section number.

Student Not Enrolled, Drop Not Processed

Student is trying to drop a class that is not in his/her schedule.

Student not Eligible to Enroll for Term

Student is not eligible to enroll.  For details, call the Registrar’s Office (909) 869-3000.

Class not Found for Enrollment

Student is trying to add a class that does not exist in the class schedule.

Maximum Term Student Unit Load Exceeded

Student is trying to add a class that will exceed term limit.