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It is an emergency messaging system that can simultaneously send Safety Alerts to phones, e-mail addresses, text/SMS and TTY/TDD devices. It will be used only for emergency communication purposes and never for routine communications.
Connect-ED is a service that Cal Poly Pomona has contracted to support the university’s Safety Alert System.
All faculty, staff and students are automatically enrolled to receive emergency messages. Contact information for the Safety Alert System is taken from BroncoDirect. By providing all of your contact information, including a cell phone, the university will have more ways to reach you in the event of an emergency.
Messages from the Safety Alert System will have the ID 23177 on text messages, (866) 869-7659 on phone messages and Cal Poly Pomona Safety Alert at safetyalert@csupomona.edu on e-mail messages. The campus community is encouraged to add these contacts into their cell phones under Cal Poly Pomona Safety Alert.
The university will test the Safety Alert System to ensure it is securely in place as well as to familiarize the campus community with this important emergency communication vehicle. It will only be done three times a year, once during the Fall, Winter and Spring quarters.
The university conducted a test of the Safety Alert System on Friday, May 2. All contact information is culled from BroncoDirect. Log into BroncoDirect and make sure you include all your contact information in the fields provided. If the correct information was already in BroncoDirect, but you did not receive a test message, please e-mail safetyalert@csupomona.edu or call the Help Desk at (909) 869-6776 so we can resolve the issue.
First, please log into BroncoDirect and check the data under "Phone Numbers." Make sure your cell phone is under the Phone Type called “Cellular.” Even if you have your cell phone entered under another phone type, the Connect-ED system will not know that number can accept text/SMS messages. If you do not have a number listed for “Cellular,” then add a phone number, choose the phone type “Cellular” in the drop down menu, and then type in your cell phone number. Make sure you save your data. For assistance with BroncoDirect, call the Help Desk at (909) 869-6776.
No. Connect-ED is required to activate the SMS system with a simple confirmation message BEFORE anyone receives a message. The actual test message will still be sent on Friday, May 2 at 10 a.m.
The Safety Alert System uses contact information from BroncoDirect. Updates can be made by visiting BroncoDirect.
Just log into BroncoDirect and update your personal data. The university will refresh contact information for the Safety Alert System each day.
Foundation employees can update their information through their Human Resources Self Service site https://cppfacweb.fao.csupomona.edu/selfservice/scripts/.
ASI employees can update their information with BroncoDirect. Log into BroncoDirect and make sure you include all your contact information in the fields provided.
Every faculty, staff and student can list phone numbers in the following fields: a main phone, a cell phone, home phone, business phone and TDD/TTY device. A main number is required, and can be any primary phone such as for your home or mobile. Providing your cell phone is recommended so you can receive safety alerts through a text message and a voice message. We also recommend that faculty and staff include their office number.
There is no cost to receive Cal Poly Pomona Safety Alert messages. The only cost is the amount your cell phone company may charge you to receive a text message. Please keep in mind Cal Poly Pomona will only use the Safety Alert System for emergency communication purposes, and never for routine communications or announcements.
Providing your cell phone is not mandatory. However, Safety Alert messages will generally be urgent and time sensitive. Providing us more options to reach you, such as calling your cell phone or sending a text message, increases our ability to communicate important information in the event of an emergency.
No one. The cell phone number you provide in BroncoDirect will remain confidential and will NOT be released to anyone else.
You must update your contact information by going to BroncoDirect. The university will refresh contact information for the Safety Alert System each day.
Alert messages will also be sent to other phone numbers and e-mail addresses you have listed in BroncoDirect. In addition, emergency information will continue to be posted on the Cal Poly Pomona website and Emergency Hotline (866-869-POLY).
T-Mobile will confirm that you want to receive text messages from the Cal Poly Pomona Safety Alert System the first time you receive a Safety Alert message. Follow the easy instructions to approve receiving text messages, and then the Safety Alert text message will be delivered.
You can opt-out of receiving cell and text messages by eliminating that number in BroncoDirect. However, we strongly advise against that. It is important that we have every option available to reach you in time of a crisis. You cannot opt-out of a primary phone number or your e-mail.
Yes – Just follow the instructions when you receive your first test text message. However, we strongly advise against that. It is important that we have every option available to reach you in time of a crisis.
Just log back into BroncoDirect and update your contact information. If you opted out through text messaging 23177, simply text “SUBSCRIBE CPP” to 23177 to initiate the opt-in process.
It is university policy that we have a current main phone number for every faculty, staff and student. E-mail is the official communication vehicle for the university.
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2008 California State Polytechnic University, Pomona 3801 W. Temple Ave. Pomona, CA 91768