The university should adopt shared performance metrics so we can compare how effectively resources are used across widely differing programs. Such metrics should meet the specific needs of our campus while permitting programs to benchmark their performance with other units and institutions.
Implementation Process - Financial Services has expertise and analytical capacity to take a leadership role in this effort. As with Recommendation 1, the university must learn how other institutions, including the private sector, tackle similar problems. The campus does not need to resurrect the Orange Book or adopt a management style ruled by constraint or decimal places. But the campus does need common yardsticks to gauge how well programs use their resources to meet their goals. Areas such as technology support or administrative support, programs common to almost all units, might serve as candidates for an initial effort.