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Transfer Orientation FAQ

  1. Is Orientation mandatory for all students?

  2. How long is the transfer orientation?

  3. When will I be able to register for an orientation date?

  4. Can I bring parents or other family members to orientation?

  5. What else do I need to do to ensure my admission to Cal Poly Pomona?

  6. Can I get a refund of my orientation fees?

  7. What if I want to change or reschedule my orientation session after I've already selected one?

  8. Why do I need to attend orientation if I've already been a college student?
  9. By when do I need to pay my orientation fee?

 

Is orientation mandatory for all students?

Orientation is mandatory for all new undergraduate students and it is an enrollment requirement. If you miss attending orientation, you will not be eligible to enroll for classes.

When you attend orientation you’ll get acclimated to the university by taking tours of campus, learning about important programs and resources, participating in informational workshops, interacting with faculty and staff and getting to know other new students.  Most importantly, you’ll get a head start when you receive academic advising and register for your fall classes right at orientation!  The program is designed to answer nearly all your questions with one visit to campus!

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How long is the transfer orientation?

Transfer orientation is a one-day program from 8 a.m to 6 p.m.

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When will I be able to register for an orientation date?

You will be eligible to register once you pay your Enrollment Confirmation Deposit. Due to limited space and accommodations, advanced registration is required and walk-in participants cannot be accommodated.

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Can I bring parents or other family members to orientation?

Yes! We encourage you to bring anyone who will be supporting you during your college experience. We offer a separate orientation program for parents, family members, and guests. This program runs concurrently with your program and is designed specifically for the parents and other family members of our new students.

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What else do I need to do to ensure my admission to Cal Poly Pomona?

It is critical that you meet all testing and document deadlines to enroll at Cal Poly Pomona. Admission will be cancelled for students who do not meet all deadlines. For a full list of deadlines and requirements, click here.

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Can I get a refund for my orientation fees?

Should your plans to attend the university change and you have NOT yet attended orientation, you may request a refund no later than two weeks before your scheduled orientation date. To do so, you must contact Orientation Services in writing at orientation@csupomona.edu (please include your Bronco ID#). Please note that refunds are not granted automatically and you must contact our office to request it.

Should your plans to attend the university change after you have attended orientation, your orientation fees (including both student and parent and family orientation programs) are non-refundable. You are not eligible to receive a refund after attending Oorientation, despite any change in your admission status.

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What if I want to change or reschedule my orientation session after I've already selected one?

When choosing your student orientation date, please select carefully! There is a $15 service fee for requests to change or reschedule your originally selected date.

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Why do I need to attend orientation if I've already been a college student? 

 

We understand that you bring a wealth of knowledge and experience from your previous school. However, every institution is different and this program is intentionally designed to provide the most critical information to ensure your smooth transition to Cal Poly Pomona.

 

By when do I need to pay my orientation fee?

Your Orientation fee is due within 30 days of your registration date or 2 weeks before your orientation program, whichever is sooner. Please note that your fee will post as a "MISC fee" on your student account.

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