Learning Resource Center

Level 2 - Advanced Certified Tutor

Program Description [top]

Cal Poly Pomona's Learning Resource Center is certified through the College Reading and Learning Association (CRLA), an international tutoring organization. The LRC's CRLA certification process sets an internationally accepted standard of tutor training for the purpose of providing tutors with skills, recognition and positive reinforcement for their successful work. Currently, the LRC offers two levels of training for its tutors. Level 1 is required for all tutors and covers basic tutoring skills. Level 2 provides deeper understanding of the tutoring process and includes topics such as "Cultural Awareness," "Tutor Self Assessment," and "Learning Styles." Tutors who are certified at Levels 1 and/or 2 receive their certificates at a special LRC All-Tutor Award Ceremony at the end of spring quarter each year.

Certification Requirements [top]

Thirteen (13) hours of training which includes the following:
  1. Review of Level 1 (review on-line)
  2. 8 Tutoring Challenges (post on Blackboard)
  3. Tutor Self Assessment and Observation (meet with Coordinator after session)
  4. Study Skills or Learning Styles (view and respond to video)
  5. Probing Questions (view and respond to video)
  6. Cultural Awareness (respond to reading or workshop)
  7. Learning Disabilities (respond to video or workshop)
  8. Course Specific Tutoring (create handout)
  9. At least 50 hours of tutoring at the LRC
  10. At least 4 quarters as an LRC tutor
  11. Receive positive evaluations and comply with LRC policies and procedures

FAQs [top]

  • Can tutors get Level 2 certification without Level 1?
    • No, only Level 1 certified tutors are eligible for Level 2 certification.

  • Do Certification Requirements steps 1 through 8 have to be done in order?
    • No.

  • Is there a pay raise associated with Level 2 certification?
    • Yes, a pay raise is granted when Level 2 certification requirements are completed.

  • How does Level 2 certification benefit tutors?
    • Advanced Tutor status
    • Additional tutoring skills
    • Recognition from students and staff
    • Pay raise

  • How do tutors get started?
    • Tutors go to Blackboard, LRC Community of Tutors, Documents, Getting Started.

  • How is a Review of Level 1 completed?
    • Reread the Level 1 training material
    • Take an on-line review quiz

  • What are Tutor Challenges and how are they completed?
    • A Tutor Challenge is something that had to be dealt with during tutoring, such as an unprepared tutee.
    • Tutor visits Blackboard, LRC Community of Tutors, Discussion Board. Tutor describes 8 challenges and states how each was handled, the outcome, and resulting changes in tutoring practice.

  • How is the Tutor Self Assessment and Observation completed?
    • Tutor views a 50-minute Tutor Cycle video.
    • Coordinator observes a tutoring session.
    • After Observation, the tutor responds on self-evaluation form.
    • Tutor and Coordinator meet to evaluate tutoring.

  • What is the Course Specific Tutoring project?
    • The tutor creates a handout of tips/techniques, unique to a specific course, that can be used by other tutors.

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Location
Library, Bldg 15 Rm 2921

Hours

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