- General Tutorial:
- E-Z Research Tutorial
- General Guides:
- New Users Guide
- How Can I:
- Find a book?
- Find a journal?
- Find journal articles?
- Use SFX?
- Find newspaper articles?
- Find other materials?
- Get materials the library doesn't own?
| Type of Help | Response Time | Available | |
|---|---|---|---|
| AskNow Live Chat |
Chat live 24/7 and connect to a pool of librarians from a variety of libraries across the country. To speak to a Cal Poly Pomona librarian, use the options below. |
Immediate | 24/7 On-line |
| Phone | Call the Research Help Desk at (909) 869-3084. | Immediate | Research Help Desk Hours |
| E-mail a librarian or E-mail the Reference Department |
Within 24 hours | Monday through Friday | |
| Drop In | Drop by the Research Help Desk on the second floor of the library. | Immediate | Research Help Desk Hours |
| Live Help | Click on the "Live Help" icon on the desktop of library workstations. | immediate | Research Help Desk Hours |
| In-person Consultation | For in-depth one-on-one help with research. To make an appointment call the Reference Office, 909-869-3076, or use our Research Assistance Appointment form. | 1-3 Days | By appointment |
|
Need help? Type your question and email address in the chat box below.
Please be patient as we may be helping another patron. Thank you! |
| Computer Questions | If you need help getting connected to the library databases from home see About Remote Access. If you are having problems with your email account, Blackboard, or other computing issues see I&IT Help Desk. |