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Tech Help Frequently Asked Questions

1. How do I print?
2. How do I print from my laptop?
3. Where can I buy a print card?
4. I sent a print job to the printer, but I have to come back later to actually print it out. How long does the print job stay in the system?
5. How do I add money to my BroncoBucks?
6. How do I add money to my Pharos Account?
7. Can I use my Pharos Account from the other labs?
8. Can I use my credit/debit card to print?
9. Are there any printers that print in color here in the library?
10. I printed something on the 6th (5th, 4th, etc) floor. Where does my print job go?
11. Where are the scanners/copiers?
12. Where are the computers located?
13. Which computers do not require a login?
14. What’s my bronco name/password?
15. I am a returning student and my Bronco ID does not work. How can I log in?
16. I am a new student and my account is not yet activated. What do I do?
17. The USB slot on the monitor does not recognize my flash drive. What do I do?
18. How can I set up my laptop to access the wireless connection?
19. I can’t locate my saved document. Where is it saved to?
20. Where is the stapler/hole puncher?
21. Where is the lost and found?
22. My CD won’t run on this computer. How do I view the contents inside?
23. Is it possible to burn a CD on these computers?

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