It is the policy of the Cal Poly Pomona University Library to respect the privacy of all users to the extent physically and logistically possible and permitted by law. The Library will not reveal the identities of individual users (names, addresses, telephone numbers, BroncoNumbers) or reveal what information sources or services they consult (books checked out, websites visited), to anyone outside the library organization unless required to do so by law. Also, this information is only shared within the Library on a need to know basis. This policy applies to all resources regardless of their format or means of delivery as well as to all services offered by the Library.
For examples of how this policy applies to specific library services, see below.
The Library does not reveal the names of individual borrowers nor reveal what materials are charged to any individual, except as required by law. The Library does not keep a permanent ongoing record of borrowing for any individual: however, the Library catalog's back-up files may retain borrowing information for up to a week after an item is returned. When the catalog retains the checkout history of an item, that information remains confidential within the Library. The Library PIN/Password is encrypted. Access to “My Library Account” is a secured login. For your protection, you will be asked to come to the Library in person and to present identification if there are problems with your Library PIN/Password.
Documentation of requests is retained as necessary for the Library to comply with auditing, copyright or other regulations. Because of the software the Library uses this documentation will include names of borrowers. Personal information provided in order to request ILL service might be forwarded on to other library lenders. In some cases, information about requests may be shared with other library staff for collection development and fine collection purposes; however, it remains confidential within the library.
Information and data obtained by the Library through surveys or other means, whose intended use it to provide assessment of services, collections, facilities, etc., are considered confidential and will not be shared except in aggregations, to protect the privacy of individual participants.
Information collected from the Library Web site is not made available to any other entity outside the Library except as required by law. There are different types of information that the Library may collect during your visit to our web site and associated web sites, including the following:
While the Library will endeavor to protect the privacy of patron use of Library computers, patrons should be aware, when using Library computers, that the Library cannot and does not guarantee privacy. Patrons should not have an expectation of total security in a networked system of shared public-access computers. Since the computers are located in public areas, other users or Library Staff members may observe what is on the computer screen. Patrons who enter private information while using a Library computer should logoff and close browser programs when they are finished with their transactions.
Gifts and contributions make an important contribution to building and shaping the Library's collections. These donations can be made in an anonymous or private manner if so desired.
Library Web Team
August 4, 2005