Quiz #13 Put your name, ID, Quiz #__ on top of card. Student next to you scores it, signs card at bottom and writes and circles your score at bottom right corner of card. CLOSE BOOKS AND NOTES
T/F Teresa Jabido, in her persentation on powerful non-defensive communication, suggested that we ask questions that are curious, open, innocent and neutral. Page na
T/F The Pareto principle states that 20% of the tasks we do give 80% of the rewards or satisfaction. Page 273