Cal Poly Pomona


Recruitment No. 50583
Classification Title Student Services Professional III
Collective Bargaining Unit APC/Bargaining Unit 4
College/Department Orientation Services/Enrollment Services
Timebase Full-time
Type of Appointment Probationary
Application Materials Required University Application, Cover Letter, Resume, current DMV Print out and Proof of Insurance
Classification Salary Range $3,834 - $5,462
Anticipated Hiring Range $3,834 - $4,377
Recruitment Closing Date 5/6/13


Orientation Services is responsible for preparing entering students for academic and personal success by providing an effective transition to the University from the point of admission through the end of the students’ first year. Orientation Services provides information and services to current and prospective students to orient them to the tradition, mission, philosophy and culture of the campus and to make them knowledgeable about the Cal Poly Pomona’s opportunities, resources, challenges and programs.


The Coordinator is responsible for promoting and supporting the University’s mandatory orientation requirement and goals of ensuring student success.  This includes the design, development, marketing, implementation, assessment, and oversight of programs and services that cater to the changing needs of new students and parent/family constituent groups.  The incumbent recruits, recommends for hire and termination, trains, leads, provides oversight and provides input on performance evaluations of Orientation Leader Staff and Lead Team Captains; holistically develops Orientation Leader Staff and Lead Team Captains through the use of experiential learning, goal setting, personal reflection, strength assessment, and comprehension of job responsibilities; identifies placement of students on leadership spectrum to determine individualized action plans for development, evaluation, and success; designs, develops, and implements assessments of student leadership development, training, and recruitments/marketing efforts.  The Coordinator recommends and implements a respective budget including staff compensation, marketing and recruitment efforts, training needs, and development; interacts with the most sensitive and complex situations with a high degree of tact and persuasiveness to maintain effective and cooperative relationships in difficult situations; makes decisions and establishes precedence for future situations; resolves a variety of problems that affect changes to guidelines or policies regarding new students and current student development.  The incumbent provides lead support to the BroncoFusion welcome event; coordinates with another co-chair of the BroncoFusion committee to plan, develop, and implement the program, conducting ongoing assessments to ensure its quality; maintains an understanding of current student development and transitional issues, and sensitivity to students with diverse backgrounds and cultures, particularly first generation students.  The Coordinator designs, develops, and distributes all Orientation Services student and parent/family-related marketing; designs, develops, and maintains the accuracy of the Orientation website and online resources; designs, develops implements, oversees, and assesses student recruitment and transitional programs such as college/school open houses, and performs other duties as assigned.


Three years of progressively responsible professional student services work experience AND equivalent to graduation from a four-year college in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution.  (A Master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience; a doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for three years of the required professional experience.)  The candidate will have the ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; and excellent verbal and written communication skills.

Finalists for this position may be required to submit to and successfully pass a Live Scan criminal records check prior to being hired.


A Master’s degree in a job-related field preferred.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Achieving Excellence as a Learning-Centered University