Cal Poly Pomona


Recruitment No. 50582
Administrative Grade Level Administrative Grade Level II
Collective Bargaining Unit N/A
College/Department University Housing Services
Timebase Full-time
Type of Appointment Management Personnel Plan (MPP II)
Application Materials Required University Application, Resume, Letter of Interest, and References Required
Anticipated Hiring Range

$75,000 - $80,000 commensurate upon experience.

Recruitment Closing Date Open Until Filled. First consideration will be given to complete application packages received no later than December 2, 2013.


University Housing Services is responsible for delivering a comprehensive student housing experience, which includes operations in residential life, business operations, facilities management, conference services, and information systems. 


Reporting to the Executive Director of University Housing Services, the Director for Housing Operations is responsible for development and delivery of a comprehensive package of services to residence hall students that ensures a high-level quality of life and well-being.  The incumbent closely monitors department expenditures; prepares comprehensive evaluations/reports of actual costs against budgeted costs, forecasting, and reconciliations; develops and coordinates agreements for services; maintains and monitors contracts with vendors and ensures that State and University purchasing guidelines are strictly adhered to.  The incumbent plans and organizes logistics of the department; establishes timelines and expected needs associated with the expansion; establishes annual and projected major maintenance and repair priorities with the Associate Director of Facilities and develops a capital maintenance plan.  The incumbent directs a staff of conference professional and paraprofessionals; coordinates the use of campus facilities for services and programs; and ensures that contracts for groups are issued in an appropriate manner and collections are completed in a timely way.  The incumbent oversees the technology area for the department including the housing management system (Odyssey) for online contracting, room management, and housing account status; serves on the Department Leadership Team which determines housing-wide policy and setting the goals and objectives for the housing program; and serves in the capacity of the Executive Director of University Housing Services in the Executive Director’s absence; and performs other duties as assigned.


Candidates must have a Master’s degree (or equivalent experience) in Business Administration, Public Administration, Education, Student Personnel, or a related field AND a minimum of five (5) to seven (7) years of progressively increasing work in student housing, educational administration, student services, or a comprehensive operation with high expectations for customer service.  Thorough knowledge of policies, procedures, and outside regulations pertaining to the position; working knowledge of operational and fiscal analysis techniques; ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; and ability to anticipate, investigate, and analyze problems and address them proactively.  The candidate must have demonstrated experience with all major areas of the position, including selection, supervision, and evaluation of staff; outstanding writing and oral communication skills and the ability to work occassional weekends and evenings to customer needs.  Must have a Valid California Drivers License.


Proficient technology and customer service skills and demonstrated success with supervising support staff in a busy, high customer contact office is desirable.  Two (2) years of experience at an Assistant or Associate Director level is preferred.


The position is open until filled.  First consideration will be given to complete application packages received no later than December 2, 2013.  Early response is encouraged. All candidates must submit a 1) completed formal application, 2) resume, 3) letter of interest which includes a narrative detailing how the candidate satisfies the position description, and 4) the names, titles, addresses, and telephone numbers of three references who can provide current assessments of the candidate’s qualifications for the position.

Finalists for this position may be required to submit to and successfully pass a LiveScan criminal records check prior to being hired.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Achieving Excellence as a Learning-Centered University