Cal Poly Pomona


Recruitment No. 50578
Administrative Grade Level Administrative Grade Level I
Collective Bargaining Unit N/A
College/Department Procurement and Support Services
Timebase Full-time
Type of Appointment Management Personnel Plan (MPP I)
Application Materials Required University Application, Resume,Letter of Interest, References and DMV Report Required
Anticipated Hiring Range Commensurate with qualifications and experience
Recruitment Closing Date Open Until Filled. First consideration will be given to complete application packages received no later than May 13, 2013.


Procurement and Support Services includes:  Purchasing, Contracts, Asset Management, Graphic Communications Services, and Distribution Services.  This position is located within the Distribution Services Unit which is responsible for the daily distribution services functions of the University which includes mail, shipping and receiving, general parcel deliveries, and surplus property handling.


The Manager of Distribution Services provides management and leadership resources to the Distribution Services department; ensures adherence to University policies and procedures; empowers staff to provide continuous process and quality improvements; develops and maintains effective working relationships with university departments; provides quality training and information to users and acts as a resource for problem determination and correction; oversees and resolves operational problems; keeps administrators informed of department progress; and promotes a customer oriented environment.  The incumbent cultivates positive working attitudes and maintains a cooperative work environment; ensures delivery of high quality service, as well as planning, scheduling and monitoring work in process; develops, revises, and implements appropriate work methods; resolves employee behavioral problems; keeps the Director advised of any relevant employee problems; ensures maintenance of accurate attendance records; performs employee evaluations; and conducts staff meetings on a regular basis.  The incumbent plans and organizes in the Distribution Services department; ensures that all departmental operations, procedures and related reports are performed in accordance with established guidelines and timeframes; prepares and monitors department’s budgets and income and expenditure reports; provides cost estimates for mail projects, workload planning, and addresses customer concerns or complaints; and acts as liaison between department and contracted services ensuring timely completion of work and services.  The incumbent manages a resource sharing program with the BCM which includes developing program, identifying cost saving measures, creates and delivers customized training, develops, writes, and implements effective procedures to handle all BCM mail and parcels, audits programs to ensure compliance and appropriate cost recovery; and performs other duties as assigned.


Bachelor’s degree or the equivalent related work experience AND a minimum of five (5) years of progressive experience in overseeing a mail/distribution organization, of which two (2) years are in the supervisory level, in an university environment including mail for transitional student populations, receiving for wide ranging products including hazardous, biomedical, and other specialty items; and experience in PeopleSoft for receiving, tracking systems, and chargeback accounting.  Thorough and applied knowledge of postal and shipping and receiving experience is required.  Hands on experience with analytical and management reporting; excellent communication and interpersonal skills and excellent planning and organization skills is required. A copy of your current DMV Report is required.


 University/college, and or public agency experience as well as California State University (CSU) experience is desirable.  Knowledge of University policies and procedures is also preferred.


The position is open until filled.  First consideration will be given to complete application packages received no later than May 13 , 2013.  Early response is encouraged. All candidates must submit a 1) completed formal application, 2) resume, 3) letter of interest which includes a narrative detailing how the candidate satisfies the position description, and 4) the names, titles, addresses, and telephone numbers of three references who can provide current assessments of the candidate’s qualifications for the position.

Finalists for this position may be required to submit to and successfully pass a LiveScan criminal records check prior to being hired.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Achieving Excellence as a Learning-Centered University