Cal Poly Pomona


Recruitment No. 50567
Classification Title Student Services Professional III
Collective Bargaining Unit APC - Bargaining Unit 4
College/Department University Housing Services
Timebase Full-time
Type of Appointment Probationary
Application Materials Required University Application, Resume, Cover Letter and DMV Printout Required
Classification Salary Range $3,834 - $5,462
Anticipated Hiring Range $3,834 - $4,377
Recruitment Closing Date

March 25, 2013


University Housing Services (UHS) coordinates all daily activities in a residential community for students in a living-learning environment. This position is part of the Residence Life Team with University Housing Services.  The Residence Life Team is responsible for development and delivery of services and programs, in a residential experience that ensures the quality of life, well-being and personal development of up to 2400 students contributing to retention and academic success.  This unit is responsible for establishing policy and procedure in the residential facilities, individual contact with residents, advising and facilitating student government, administering conduct, intervening in crisis developing educational and programmatic efforts, and coordinating the safety and security of residents. 


Under the general direction of the Director of Residence Life for University Housing Services, (UHS) the Coordinator of Residential Education & Leadership serves as a member of the Executive Director's Leadership Team in University Housing Services and as a lead member of the Residence Life Team. The incumbent performs highly complex professional work divided into three categories each requiring in-depth knowledge of student development, considerable administrative planning, and coordination and oversight: creates and administers student development curriculum and programs; and student counseling and advising.  The incumbent leads up to 3 professional Residence Life coordinators as they coordinate daily and crisis operations in residence halls serving 250 - 400 students each; participates in 24/7 crisis duty rotation for 2400 residents both leading and training professional on-call staff, and participates in on-call rotation and in national recruitment, makes hiring recommendations, trains professional staff and provides input to evaluations.  The incumbent creates and administers a comprehensive multicultural and development curriculum for residential students including, but not limited to:  creating and overseeing the welcome week program; coordinates comprehensive multicultural, prevention, and life skills workshops in the residence halls; assists instructor as teaching partner for EWS 280 and EWS 290 in conjunction with EWS faculty; coordinates the Student Leader Selection and trains processes for Resident Advisors; and participates/chairs university and departmental committees.  The incumbent assists individuals and groups of students to address problems related to personal, academic and organizational needs; functions as counselor and advisor for students with complex and sensitive issues that may be controversial in nature; coordinates the (UHS) judicial/conduct processes which includes adjudicating sensitive cases which may lead to eviction, as designated by the Director of Residence Life for (UHS); and advises Inter-Hall Council.  The incumbent provides in-depth analysis of issues; creates resolutions where guidelines and precedents do not exist; coordinates interventions among students, parents, roommates and other university officials (Judicial, CAPS, and campus police, Violence Prevention and Women's Resource Center, Advising, Coordinators of OSL Cultural Centers, University Health Services etc.); understands and demonstrates actions which are consistent with the Division of Student Affairs themes and values and the mission of (UHS); and performs other duties as assigned.


Bachelor’s degree or equivalent in a related field including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution AND three (3) years of professional student services work field (A Master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience OR a doctorate degree and the appropriate internship or clinical training in the relevant field may be substituted for three years of the required professional experience). Ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to complete assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals.  Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization is required.  Valid CA driver’s License is required
Finalists will be required to submit verification of upper division coursework (i.e., transcripts).

Finalists for this position may be required to submit to and successfully pass a Live Scan criminal records check prior to being hired.


Experience related to residence life programs.  Ability and skill to instruct a class, create a syllabus, and objectively assess progress in work and the ability to analyze complex situations accurately and adopt effective courses of action. Applications from individuals in historically under-represented groups based on physical ability, ethnicity, age, gender, religious preference, or sexual orientation are strongly encouraged. 


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


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