Cal Poly Pomona


Recruitment No. 50560
Administrative Grade Level Administrative Grade Level II
Collective Bargaining Unit N/A
College/Department Disability Resource Center
Timebase Full-time, Temporary
Type of Appointment Management Personnel Plan (MPP II)
Application Materials Required University Application, Resume,Letter of Interest and References Required
Anticipated Hiring Range Commensurate with qualifications and experience
Recruitment Closing Date Open Until Filled. First consideration will be given to complete application packages received no later than March 4, 2013.


Disability Resource Center (DRC) provides quality accommodations to meet the diverse needs of students with disabilities at Cal Poly Pomona.  The accommodations support and create an equitable environment for students to succeed academically.                                                                                                              


Reporting to the Associate Vice President for Student Services, the Interim Director of Disability Resource Center provides vision and leadership for creating and sustaining an accessible learning environment at Cal Poly Pomona and is responsible for ensuring the access, integration and inclusion of students with disabilities into curricular and co-curricular university programs and services from the point of outreach through to graduation.  The incumbent administers the department’s programs and services with the ability to establish project priorities, track and monitor service delivery and address accommodation needs and services of students with disabilities; is responsible for the overall administration of comprehensive services for students with documented disabilities including academic accommodations, alternate media, accessible technologies, supplemental accessible transportation services, disability-related counseling, supplemental academic advisement, tutoring, and consultation on access compliance, construction and programmatic projects/issues.  The incumbent emphasizes a developmental approach designed to facilitate the growth, retention and graduation of students;  manages financial, human, physical, knowledge sharing, and technology resources to provide mandated services for approximately 400 to 500 registered students; serves as a resource for constituencies on and off campus seeking information and guidance about serving and accommodating students with disabilities.  The incumbent must have an understanding of the variety of assistive technologies and how students with disabilities use these technologies in the learning environment, the diverse learning styles of students, changing student demographics, why students fail to graduate, and why there is an achievement gap between students from represented and under-represented (including students with disabilities) communities.  This knowledge will enable the Interim Director, and DRC staff, to assist faculty to develop accessible courses and staff to develop accessible programs/services that will keep students engaged, improve their academic standing, and facilitate retention and graduation.  The incumbent may be asked to perform other duties as assigned.


Master’s Degree in Counseling, Psychology, Student Affairs, Education, Educational Technology, or a related field AND four (4) years of disability service or related student services program experience in a higher education environment leading and managing a comprehensive academic support related department; three years of professional supervisory/leadership experience; experience collaborating on university-wide policy formulation; experience working with accessibility issues demonstrated by documentation of accessible solutions; knowledge of and/or experience working with universal design principles; and experience managing a complex budget process.  The candidate must have knowledge of the planning, development, and design of organizational structures suitable to the provision of services for students with disabilities;  demonstrated ability to lead, manage and supervise a diverse staff in a dynamic environment that requires the department and staff members to adapt to changing processes, practices and initiatives;
demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of programs and services; and demonstrated ability in the area of budget planning and the allocation of resources based upon unit priorities;
knowledge of Universal Design principles and demonstrated ability to apply the principles in course design and/or co-curricular programs/service delivery; and the ability to acquire knowledge of university policies and procedures, and state, federal and Chancellor’s Office laws, policies and guidelines; coupled with a sufficiently deep understanding of how such policies and procedures interact to inform decisions regarding policy interpretations and implementations.  Decisions made regarding policy and procedures will simultaneously affect both the student body and the office itself, and they can have a significant campus-wide, possibly system-wide, impact.   Understanding of the Americans with Disabilities Act of 1990, Sections 504 and 508 of the Rehabilitation Act, CSU policies related to disability and academic issues affecting students with disabilities, and precedent setting case law related to disability issues; knowledge and understanding related to a variety of types of disabilities and impact on the functioning of adults in the higher education setting; ability to acquire knowledge of community resources and organizations of and for individuals with disabilities; understanding of academic policies and procedures; and the ability to balance advocacy and appropriate academic expectations for students with disabilities; understanding of and the ability to apply the change process, lead and guide members of the department individually and collectively; and ability to apply future thinking and planning concepts to create department vision, mission, goals and objectives.  The candidate must have the ability to work effectively with faculty, technical and non-technical management and professional/support staff; ability to develop an environment that promotes partnership and transparency with other organizations; demonstrated ability to effectively communicate, foster positive and cooperative relationships with students, staff, faculty and others; demonstrated ability to problem solve, generate possible options and identify appropriate solution(s);  ability to listen to differing viewpoints, see multiple perspectives of a conflict and provide effective conflict resolution skills; and the ability to assess and be appropriately responsive to students’ needs and preferences in a variety of settings which sometimes may mean counseling students on differences between equitable/reasonable accommodations and non-equitable/non-reasonable accommodations that lead to approval or denial of requests.  The candidate must have knowledge and skills to develop and facilitate workshops and trainings on procedural, technical and other topics; ability to research and develop innovative accessible and usable solutions to course and co-curricular design issues; knowledge of accessibility standards, and state and federal laws relating to the accessibility of programmatic service delivery, architectural design and instructional technology and resources; ability to track and manage highly complex program service deliveries and budgets; strong analytical and technical skills; strong student centered approach, sensitivity to diversity, integrity and passion for working in a learning centered environment; ability to work in an environment with a wide range of people representing various interests and perspectives; high ethical standards; and computer literacy in word, excel and PowerPoint to be able to schedule, track assignments and hours, compose letters, write reports, track student utilization of multiple services and track budget income/expenditures.


Affiliation with agencies and community groups that provide services and are comprised of individuals with disabilities is desirable; Doctoral degree in higher education, organizational leadership, psychology, information technology or related discipline and five years of experience managing staff and skilled professionals in a comprehensive disability services in a university environment is preferred.


The position is open until filled.  First consideration will be given to complete application packages received no later than March 4, 2013.  Early response is encouraged. All candidates must submit a 1) completed formal application, 2) resume, 3) letter of interest which includes a narrative detailing how the candidate satisfies the position description, and 4) the names, titles, addresses, and telephone numbers of three references who can provide current assessments of the candidate’s qualifications for the position.

Finalists for this position may be required to submit to and successfully pass a LiveScan criminal records check prior to being hired.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.



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