Cal Poly Pomona


Recruitment No. 50557
Administrative Grade Level Administrative Grade Level II
Collective Bargaining Unit N/A
College/Department Office of Financial Aid & Scholarships
Timebase Full-time
Type of Appointment Management Personnel Plan (MPP II)
Application Materials Required University Application, Resume,Letter of Interest and References Required
Anticipated Hiring Range Commensurate with qualifications and experience
Recruitment Closing Date Open Until Filled. First consideration will be given to complete application packages received no later than March 4, 2013.


The Office of Financial Aid & Scholarships provides student access to post secondary education and supports the University’s enrollment efforts by administering and coordinating all student financial aid programs at Cal Poly Pomona. Over seventy percent of the student body receives some type of financial aid that exceeds $165 million annually. Responsibilities of the Office of Financial Aid include outreach, oversight of the aid application and awarding processes, analysis of financial information to determine financial need, the administration of multiple grant, loan, scholarship and work programs, planning, controlling and managing fund allocations ensuring compliance with federal, state and University regulations, and the counseling and advising of students and their families.  As part of the Enrollment Management and Services, the office plays an integral role in enrollment management and planning and collaborating with other Enrollment Services offices in providing efficient and effective services and programs to both prospective and continuing students.


The Associate Director reports directly to the Director of Financial Aid & Scholarships and provides leadership and direction for the policies, procedures and operations involved with the awarding and delivery of financial aid and scholarship programs decisions and communication to applicants for domestic and international graduate admissions and International undergraduate admissions.  The incumbent is responsible for the supervision, training, development and accountability of the counseling staff and the workflow coordination and efficient, effective processing; conducts regular counselor and service team meetings for staff; works with Human Resource Services on hiring as well as other staff related issues; and assumes responsibilities of the Office of Financial Aid & Scholarships in the absence of the Director.  The incumbent oversees business processes and utilize technology to achieve effective, efficient services and delivery of aid to students; serves as first-line of appeal to students and families and has primary responsibility to respond to students’ and parents’ request for clarification of the aid process; assists with planning and implementing short and long range goals for the office; and has administrative responsibilities as the Graduate Student Coordinator with tasks in various programs.  The incumbent works closely with the Budget Office to ensure funding levels are available for awarding within a specified time frame; reviews and analyzes quarterly reports; communicates with students regarding various aspects of their graduate financial assistance; and leads the summer aid awarding process.  The incumbent oversees responsibility for all aspects of the Outreach Program for professional staff; keeps office policies and procedures for the outreach program current; ensures compliance on all Federal, State, and Institutional programs including, but not limited to, the Pell Grant program, SEOG, Direct Lending, Cal Grant, Federal Work Study, Cal Poly Pomona Grant, and various other Grant and Scholarship programs; and maintains eligibility of Title IV and other funding.  The incumbent represents the University on a professional level in various activities; represents the Office of Financial Aid & Scholarships and the Division of Student Affairs on campus-wide committees and professional organizations; serves as the institutional representative to groups, organizations, associations and governmental agencies outside the University; and performs other duties as assigned.


Bachelor’s degree AND Four (4) years of related financial aid/or Student Services program experience in a higher education environment plus two (2) years’ of supervisory/leadership experience at a professional level. Excellent organizational and planning skills are required; excellent written and oral communication and effective interpersonal skills; the ability to supervise, train and motivate staff;  knowledge of aid programs, and the ability to effectively use assessment technology for processing and communication enhancements.


Master’s degree and PeopleSoft Experience as well as working knowledge of financial aid rules, regulations, policies and procedures at the Federal and State levels are preferred.


The position is open until filled.  First consideration will be given to complete application packages received no later than March 4, 2013.  Early response is encouraged. All candidates must submit a 1) completed formal application, 2) resume, 3) letter of interest which includes a narrative detailing how the candidate satisfies the position description, and 4) the names, titles, addresses, and telephone numbers of three references who can provide current assessments of the candidate’s qualifications for the position.

Finalists for this position may be required to submit to and successfully pass a LiveScan criminal records check prior to being hired.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.



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