Cal Poly Pomona


Recruitment No. 50518
Classification Title Student Services Professional III
Collective Bargaining Unit APC/ Bargaining Unit 4
College/Department Admissions and Outreach
Timebase Full-time
Type of Appointment Probationary
Application Materials Required

University Application, Resume & Current DMV Report

Classification Salary Range $3,834 - $5,462
Anticipated Hiring Range $3,834 - $4,377
Recruitment Closing Date This position is subject to close at anytime.


The Office of Admissions and Outreach is an organizational unit of the Division of Student Affairs, which strives for excellence through a student-centered philosophy.  The Office is responsible for all outreach, recruitment and admission activities for prospective undergraduate and graduate students; meeting the enrollment goals of the University by promoting the image of the University, its programs and uniqueness; attracting and recruiting students with the potential for academic success; developing relationships with the campus and external communities; and providing timely, accurate and comprehensive services to students and the campus throughout the recruitment and admission processes.


The International Admission Outreach Representative informs and advises prospective students from high schools and community colleges on a variety of issues ranging from CSU admissions eligibility, career and major choices, and admissions possibilities. The incumbent conducts comprehensive pre-admissions advising for prospective non-resident students about all the complexities of international and non-resident educational systems, transcripts and course equivalencies; conducts and develops workshops for prospective students and high school and community college counselors in the areas of application, transfer, financial aid and in the navigation of ASSIST, a computerized student-transfer information system; evaluates transcripts to determine admissibility and works with the PeopleSoft student information system and STARRS University (Cal Poly Pomona’s web-based student academic record database) and tracks records of individuals contacted, and performs follow-up tasks required by the tracking system.  The incumbent conducts motivational and informational presentations at campus programs, school sites, system and national conferences and community organizations; represents the University at high school college night fairs and community college transfer fairs; teaches prospective students how to research admissions requirements, articulation agreements, and available programs and services; provides useful information regarding potentially sensitive issues and works to achieve a satisfactory result for prospective students and on and off-campus constituencies; represents admissions, academic programs, student services, financial aid, and other university areas to counselors, teachers, and parents, as well as prospective students; conducts focus groups to help determine program content and effectiveness; and refers prospective students, off-site school personnel, and community contacts to the appropriate office when information requests are beyond the scope of Admissions and Outreach. The incumbent maintains current knowledge of student services professional practices, counseling theories, enrollment management strategies, enrollment trends both of the University and nationally, and admissions policies and procedures; serves as the departmental and campus expert on admissions issues related to international and non-resident prospect students; and is responsible for the design, planning and organization of on and off campus programs; coordinates the on-site application workshop program; and plans and implements non-resident programs for prospective students and transfers. The incumbent plans and develops activities/programs for prospective and admitted students; coordinates a Community College Collaborative Council to discuss non-resident enrollment issues, new initiatives, and collaborations, and program updates; develops training protocols and procedures for student groups and assistants and provides campus wide training to individuals and groups that are interested in the representing the university in outreach efforts. The incumbent conducts liaison activities with the faculty; assist the academic departments on campus and is expected to provide solutions to problems for faculty that may arise; may be required to travel internationally and domestically for extended periods of time; works extended hours, weekends and evenings in support of Admissions and Outreach programs and services and performs other duties as assigned.


Three years of progressively responsible professional student services work experience AND equivalent to graduation from a four-year college in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution.  (A Master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience; a doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for three years of the required professional experience); the ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; excellent verbal and written communication skills; ability to travel domestically and internationally, Valid California Drivers license and insurance is required as well as a current Passport.

The final candidate for this position may be required to submit to and successfully pass a LiveScan criminal records check prior to being hired.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


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