DIRECTOR OF STUDENT OUTREACH AND VISITOR SERVICES

Recruitment No.	50302
Administrative Grade Level	Administrative Grade Level II
Collective Bargaining Unit	N/A
College/Department	Admissions and Outreach
Timebase	Full-time
Type of Appointment	Management Personnel Plan (MPP II)
Application Materials Required	University Application, Resume,Cover Letter and References Required
Anticipated Hiring Range	Commensurate with qualifications and experience
Recruitment Closing Date	Open Until Filled (1st Review of Applications will be 11/9/09)

THE DEPARTMENT

Student Outreach & Visitor Services is responsible for all outreach, recruitment and admissions functions and services for prospective undergraduate and graduate students and plays a key role in enrollment planning and reporting; the department is charged with meeting the enrollment goals of the University through collaboration with other key campus constituents in the development of enrollment targets and strategies; promoting the image of the University, its programs and uniqueness; attracting and recruiting students with the potential for academic success; developing relationships and collaboration with campus and external constituents; providing timely, accurate and comprehensive services to students and campus throughout the outreach, recruitment and admission processes. The Office of Admissions and Outreach is housed within the Division of Student Affairs.

DUTIES AND RESPONSIBILITIES

Reporting to the Executive Director of Admissions and Outreach, the Director of Student Outreach and Visitor Services is responsible for promoting and supporting the University’s enrollment and persistence goals by planning, developing, implementing and assessing strategic marketing, outreach, event and advertising plans for students and their families; coordinating all outreach and recruitment activities and programs and developing strong external relations with feeder high schools and colleges and community groups. The Director is responsible for providing leadership and oversight for the Visitor and Information Centers, campus tours and outreach and recruitment activities and programs. Specific duties include conducting research; consulting with key stakeholders; planning, developing, implementing and assessing strategic outreach and communication plans; building external relations; managing the budgeting, development and production of university recruitment publications and surveys; hiring and developing professional and administrative staff, serving on various committees. The incumbent will be participating in professional development activities; establishing annual work plans with measurable outcomes; reporting statistical and qualitative information; creating and maintains a seamless, consistent, service-oriented culture; and assisting the leadership team with long and short range planning and goal setting policy and process changes. These functions require coordination and collaboration with the enrollment departments, other Student Affairs offices, the Office of Public Affairs, the Office of Institutional Research, Assessment and Planning; the academic colleges and professional schools. With this position’s broad knowledge base of university information, the Director is called upon to serve as a principle resource for division and university level event committees, advisory committees and task forces; and perform other duties as assigned.

QUALIFICATIONS

Candidate must have a Master’s degree in a related field AND a minimum of five years experience in outreach, recruitment, marketing and communication and five years experience in the delivery of services and programs to students and external constituents; must have excellent written and oral communication skills; and outstanding interpersonal and social skills in interacting with a diverse population. The candidate must have knowledge of higher education and enrollment management issues, policies and practices; the ability to work independently, use good judgment, initiative and resourcefulness in planning and implementing work strategies and programs; lead and motivate staff and effectively present and articulate complex requirements and policies concerning enrollment services. Must be proficient with a PC environment, the Internet, word processing and simple databases and must have the ability to manage change and the ability to use technology in the development of print, web and media publications.

TO APPLY

APPOINTMENT AND SALARY

The salary is commensurate with qualifications and experience. This is a Management Level II position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, an excellent choice of medical, dental and vision insurance, long term disability coverage, life insurance, educational incentives, and retirement benefits.

APPLICATION

Review of complete applications will begin November 9, 2009 and will continue until the position is filled. For application information and materials, visit our website at http://www.csupomona.edu/~jobs/ and refer to Recruitment # 50302. A complete application will consist of: (1) a formal University application form; (2) a letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement; (3) a current résumé or curriculum vitae; and (4) the names, titles, addresses and telephone numbers of three references who can provide assessments of the applicant’s professional experience, accomplishments and prospect for success in this position;

Direct inquiries and applications to:

California State Polytechnic University , Pomona

Human Resource Services

CLA Building 98, Room B1-20

3801 West Temple Avenue

Pomona , CA 91768-4020

(909) 869-3733

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

California State Polytechnic University , Pomona is an Equal Opportunity, Affirmative Action Employer. The University seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California , to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning. Cal Poly subscribes to all state and federal regulations and prohibits discrimination based on gender, race, sexual orientation, national origin, disability, marital status, age, religion or veteran status. The university hires only individuals lawfully authorized to work in the United States . As required by the Clery Disclosure Act, the university's annual security report is available at http://dsa.csupomona.edu/police/securityreport.asp .

Achieving Excellence as a Learning-Centered University