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Reference Desk Statistics
 

From: James S. Koga Sent: Wednesday, August 13, 2008 1:30 PM To: James S. Koga; Alfredo Lafarga; Brenda E. Arnold; Danette A. Cook Adamson; Nancy A. Daugherty; Bruce Emerton; Emma C. Gibson; Daniel F. Hanne; Ann E. Morgan; Donald J. Page; Katharine W. Seifert; Julie Shen; Christy Stevens; Christine M. Thomas Cc: James S. Koga Subject: Tick marks in addition to the computer log RE: Categories for Refdesk Ref Desk Guys: There had been a question about whether or not to continue making tick marks on the clipboard as well as filling out the computer log. I checked with Brenda and she thought that it would be best for the sake of consistency in reporting that we continue to do the tick marks on the clipboard in addition to doing the computer log, at least until Julie gets back and can make a firmer assessment. I agree and I think we ought to do so. //James (watch commander)

 

From: Alfredo Lafarga Sent: Tuesday, August 12, 2008 9:08 AM To: Brenda E. Arnold; Danette A. Cook Adamson; Nancy A. Daugherty; Bruce Emerton; Emma C. Gibson; Daniel F. Hanne; James S. Koga; Ann E. Morgan; Donald J. Page; Katharine W. Seifert; Julie Shen; Christy Stevens; Christine M. Thomas Subject: Categories for Refdesk   Categories:   Research Services Directional Technical Login:   refdesk refdesk Notes:   Optional to include length of time spent in answering question. Multiple questions from one patron = multiple notations in log.