Location

Type of Data

Security Measures

1.

Ref Office(s)

Patron info on Research Assistance and Advisory Form

Collect only name, email address phone number and subject information on form. Accumulated forms should be destroyed at least once a year.

2.

Ref Office(s), Classroom(s)

E-Z Research Workshops Sign up/ Sign in Sheet (has names, phone numbers, signatures).

Do not collect signatures

3.

Ref Desk

Library PIN registration

Stop using Ref Desk Terminals for this purpose OR turn keyboard over to student so that they do not have to speak their private information.

4

Ref Desk

Demonstrating and/or troubleshooting products that require password or PIN (Electronic Reserve, NetLibrary.com, Books24X7.com, Link Plus, Search Plus, My Library Account, Document Delivery)

Turn keyboard over to student so that they do not have to speak their private information.

6.

Ref Offices

Ask Now (24/7) Reference: Name, Email address

Covered by 24/7 policy statement; controlled by 24/7 software.