Contents
Cal Poly Pomona

I&IT News, Spring 2004

Volume 1, Issue 2

Levitating Learning

David LevinI&IT is proud to welcome David Levin, who started this month as the new Director of I&IT Learning. David was Director of Distance Learning at DePaul University in Chicago and has many years experience delivering state-of-the art education as both a professor and administrator. Dr. Levin takes over a talented staff. The group’s mission is to help faculty and students incorporate technology to advance and improve learning. Dr. Levin’s charges include experts in utilizing interactive video, supporting our learning management systems, Blackboard (see item below) and WebCT, graphic design, web page authoring and consulting, on-line classes and video and audio assisted learning. Among Dr. Levin’s accomplishments in his 25-year higher-education instructional career were the development of 100% Internet delivered certificate programs in Human Resources Management and Prior Learning Assessment, rolling out distance courses and degree programs and adapting Blackboard. David’s office is in 98-B1-267, just off the Technopolis courtyard. David can be reached at (909) 979-6304 or dslevin@csupomona.edu.

Galloping Direct

BroncoDirect, an on-line service to provide applicants, students, faculty and staff real-time access to a variety of academic and other information, is open for business. Current students are able to view their personal portfolios, course catalog and financial aid information. Faculty and staff advisers may view admissions and test scores. In the coming months, this service will expand. In April, students will be able to view the summer schedule of classes and register on-line. In June, faculty can report their spring grades on-line. No big deal, you say? Imagine the on-line future. Faculty will be able to submit grades at home at almost any hour. For details, see:
https://broncodirect.csupomona.edu.

BroncoDirect is our campus' gateway into PeopleSoft's on-line services. PeopleSoft is an enterprise system that is being installed at all 23 CSUs. The CSU's installation of PeopleSoft includes applications for Human Resources, Financial Services, as well as Student Administration. Following on-line services for student administration, self-service features will be added in BroncoDirect for Human Resources and additional financial services.

Governing IT

President J. Michael Ortiz is launching the IT Governance Committee to coordinate IT decision-making for the entire campus. “We’ve made a lot of progress, and each department has its own needs. But there are several cross-campus projects in which we need to agree on strategic directions,” noted Dr. A. Michael Berman, I&IT Vice President. What sort of issues will this group tackle? Hardware and software standards, for example. “There are essentially no university-wide standards for hardware or software. While there is value in allowing individual flexibility in the selection of IT tools, the complete lack of standards has resulted in a costly and unsupportable IT environment. Standards cannot be imposed by I&IT or senior managers. They need to emerge from a governance structure that is representative, credible and legitimate,” Dr. Berman added. The group will be chaired by Dr. Ortiz, with Dr. Berman as vice chair. The remainder of the Executive Committee consists of five faculty representatives, two Deans, a staff member, the Senate Chair and representatives from the Foundation and ASI. The first meeting will be in late spring.

New Student E-Mail Policy

mailboxA new e-mail policy set to begin in Summer Quarter will revolutionize how the university communicates with its students. Currently, students are being notified that the university will communicate with them via e-mail. Previously “snail mail” was used for all written notifications to students. “We are evolving electronically as a university,” says Gary E. Fredericksen, Interim Vice President of Student Affairs. The new policy not only helps catapult the university further into its technology-driven development, but it also decreases mailing expenses.

Fasten Your Computer Seat Belts

The Telecommunications Infrastructure Initiative (TII) Project, also known as “ITRP” (Infrastructure Terminal Resources Project), continues at full speed. We have completed installing new voice and data cable and have shifted most telephone, fax and modem lines to the new wiring. We are currently installing new network gear and shifting your connections to new, improved wiring with much faster access. We are working with each group to make your transition orderly. So far, we have shifted Buildings 5, 6, 30, 79, 91 and 111 to the faster network and are in the process of moving occupants of Buildings 1 and 8. We’re currently finalizing remaining building plans with the CSU for this important project. A key element in our plan is to install scores of wireless classrooms around campus. If you have any questions on the TII data cutover, contact Susan Bowers at (909) 979-6344 or sbowers@csupomona.edu.

Web Coordination

Curtis ClarkI&IT welcomes Dr. J. Curtis Clark as our new campus web coordinator. Dr. Clark, a professor in the Biological Sciences department, is currently editing the Cal Poly Pomona web pages, updating them to the latest links and information. Curtis is available also to faculty for consulting on how to use the web in teachings.

For more, contact Dr. Clark at jcclark@csupomona.edu or in his office in Studio Six (98-C6-13) or (909) 979-6371. 

The Second Coming of Internet

Our campus participated in National Internet2 Day in a big way recently. Several faculty and staff members took advantage of the day-long activities to enhance learning and research through our Internet2 membership. Participants enjoyed the video streams from across the country from other participating Internet2 universities. A highlight was a live presentation by Dr. Samir Chatterjee. The associate professor at Claremont Graduate University’s School of Information Science demonstrated a lab-developed Voice Over Internet Protocol (VOIP) solution and discussed VOIP security. What is Internet2? It is a consortium led by 205 universities partnering with industry and government to develop advanced network applications and technologies, accelerating the creation of tomorrow's Internet. As an Internet2 member institution, we have access to its enhanced network (Abilene) and to the group’s brainpower, equipment and contacts. Faculty participants included Dr. Melissa Aaron (English/Foreign Language); Dr. Samir Anz (Chemistry); Dr. Behrouz Aslani (Technology and Operations Management); Dr. Christina Dehler (Education); Dr. Ruth Guthrie (Computer Information Systems); Dr. John Karayan (Accounting); David Kopplin (Music); Dr. Shahnaz Lotfipour (Education); Dr. Nancy Prince-Cohen (Education); Dr. Laurie Shrage (Philosophy); Don St. Hilaire (Hospitality Management); and Dr. Ian Stewart (Faculty Center for Professional Development). Several staffers also participated, including Lisa Rotunni (College of Engineering) and I&IT staff members. For added information on the day’s activities see: http://www.csupomona.edu/iit/internet2/

Technical Support: One-on-One

Want to learn the latest technology in the comfort of your own office? Check out Studio Six, I&IT’s technological environment set up to help you one-on-one. An Instructional Technology Consultant can provide assistance in your office or at Studio Six’s state-of-the-art studio. It provides a creative environment where students, faculty and staff can take advantage of the high-tech equipment, one-on-one help and multimedia sources offered in the studio. Hours are Mon-Thu: 8 a.m. to 9 p.m., Fri: 8 a.m. to 5 p.m. Call (909) 869-3099 for more info. Studio Six is located in 98-C6-13.

Smart Additions

Technology is kicking into high gear as four new classrooms are being converted into TELS (Technology Enhanced Learning Spaces) throughout different locations on campus. These once traditional classrooms will use advanced technology including Internet access, large format televisions, LCD projectors and much more. The equipment offered allows faculty to enhance their lectures through the use of up-to-date technology. For a list of the TELS rooms, see: http://www.csupomona.edu/iit/support/classrooms.shtml.

ehelp - Quick Answers 24/7

lifesaverTired and frustrated from your computer woes? Can’t wait until I&IT Help Desk opens up? Get ready to have immediate help right at your fingertips. ehelp is a new on-line site that provides help 24/7 for almost any computer problem you can think up. Benefiting faculty, staff and students, ehelp addresses frequently asked questions with readily available answers. Faculty can create an on-line course, obtain assistance in setting up web pages or request media equipment for classrooms. Faculty and staff can locate their department technician, set up their e-mail or access a campus telephone directory. Students can access their grades, register for classes or find out times computer labs are available. ehelp also provides important virus alerts and news. This new user-friendly format makes your life suddenly easier with a click of a mouse.

Check it out: http://www.csupomona.edu/ehelp.

Blackboard: Teach Classes On-line

Blackboard enables instructors to communicate a whole new way with their students, even after class is over. This learning management system allows faculty to conduct classes solely on-line or serves as a beneficial site for classes that meet on campus. Instructors can post announcements, notes and course syllabi. Discussion boards and class groups can be set up through Blackboard. Instructors can also host a virtual classroom, which allows all students to sign on and chat on-line for a class discussion. Students can also access their grades and take timed exams and quizzes posted by their instructors. Blackboard is currently being used to host the campus-wide discussions of the 2004-2005 budget. As a reminder, faculty may still use WebCT, another learning management application. For more information on Blackboard and its uses, check out http://blackboard.csupomona.edu.

If you are interested in using Blackboard, contact Dr. David Levin (our new Learning Director, noted above) at (909) 979-6304.

Keep Your Computer Safe

The recent outbreaks of viruses and worms is a reminder of how vulnerable we all are. I&IT Systems has tightened up the mail gateways to help protect us. How do you protect your computer and those of others? Keep up-to-date on the latest Windows patches. These are offered directly from Microsoft (http://v4.windowsupdate.microsoft.com/en/default.asp).

Also, you should stay current on your virus definitions. For faculty and staff, we have enterprise-wide licenses for Norton and McAfee virus protection applications that you can download.
http://www.csupomona.edu/ehelp/antivirus/scan.html.

Hey Readers!!!

Let us know what you think of these newsletters. Are these the kind of articles you’d like to see? If not, what kinds of items would interest you? Send your comments to dbmosier@csupomona.edu.


“I&IT Newsletter” is a publication of the Instructional & Information Technology (I&IT) division of California State Polytechnic University, Pomona, CA. Publisher: A. Michael Berman: (909) 979-6300 amberman@csupomona.edu. Send comments to Denton (Denny) Mosier, Editor, at (909) 979-6334 or dbmosier@csupomona.edu. All rights reserved.