All rooms in the Residence Halls and Residential Suites are equipped with direct high-speed access to the Cal Poly Pomona network and the Internet via Ethernet ports. These connections provide residents with a distinct advantage for research, homework assignments or staying in touch with family, friends and classmates.
UHS Technology team is dedicated to meeting the growing computing needs of the Cal Poly University Housing Services residential communities. On-site technical support is available for each resident. Our phone number is (909) 869-2694 from Monday to Friday, 8:00 a.m. to 5:00 p.m.
On-site technical support is available for each resident.
Please submit a Work Order for any technical support.
For students who have laptops that do not have built-in Ethernet ports for connecting to the network jacks provided in the Suites and Halls, an adapter will need to be purchased (along with an Ethernet network patch cable).
For MacBooks and Mac Air laptops, adapters can be found on the Apple Store web site, or can be ordered through the campus Bookstore. There are “USB to Ethernet” adapters and “Thunderbolt to Ethernet” adapters available; you will need to consult your product documentation to determine which would be the appropriate one for you to purchase.
A sample selection can be found at: http://store.apple.com/us/search/ethernet-adapter or you may ask at the Bronco Bookstore for options.
University Housing would like to remind incoming and returning residents that they cannot install or use wired switches or wireless routers in their rooms or suites.
This is a policy which was agreed to when submitting your license agreement for on-campus housing, found in the “Student Housing License Agreement - Policies and Regulations”, section on “Computers and Technology Acceptable Use Policy,” subsections 2 and 5.17.
Wireless access is made available throughout the Residential Suites, CRS, and the study rooms and lobbies of the Residential Halls.
In addition to the Housing technology policies, residents are also held to the campus “Acceptable Use Policy for Information Technology”
In addition, residents should be aware that the residential network has some restrictions on bandwidth, as determined by the campus.
Residential access to the campus network is provided primarily for the student’s educational use and is a shared resource which everyone is expected to use responsibly.
Hours of Operation
Monday – Friday
8:00 a.m. - 5:00 p.m.
University Housing Services
Cal Poly Pomona
3801 West Temple Avenue
Pomona, CA 91768