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Mail & Package Information

Mail (USPS)

Each resident has a mailbox located in the main lobby of their building and will be issued a key for it. Mail is delivered to the front desk of your Hall or Suite building Monday through Friday. There is no mail service on Saturdays, Sundays, holidays or on Fridays that are State mandated furlough days (please view our calendar for these closure dates at: http://public.dsa.csupomona.edu/uhs/calendar.html).

The front desk staff sorts and distributes the mail each evening. Outgoing mail can be left at the front desk and will be picked up on days when there are incoming mail deliveries. All mail placed in the hall mailboxes must be addressed. The hall mailboxes are extensions of the postal service and cannot be stuffed with flyers, etc., without permission from UHS.

PLEASE FOLLOW THE EXAMPLES BELOW FOR PROPER FORMAT. Do not add any information, such as hall name, Cal Poly Pomona, or any other identifying information other than what is shown below. Correspondence that uses the campus address (3801 W. Temple) will delay/hinder the delivery of your mail.

For proper delivery of mail to a resident at UHS, please use the following format, using the example for the specific building in which the resident lives:

Residence Halls

If you live in Aliso Hall,
please use:

[Licensee's Name]
23 University Drive, [Room #]
Pomona, CA 91768

If you live in Encinitas Hall,
please use:

[Licensee's Name]
20 University Drive, [Room #]
Pomona, CA 91768

If you live in Alamitos Hall,
please use:

[Licensee's Name]
22 University Drive, [Room #]
Pomona, CA 91768

If you live in Montecito Hall,
please use:

[Licensee's Name]
21 University Drive, [Room #]
Pomona, CA 91768

If you live in Cedritos Hall,
please use:

[Licensee's Name]
58 University Drive, [Room #]
Pomona, CA 91768

If you live in Palmitas Hall,
please use:

[Licensee's Name]
57 University Drive, [Room #]
Pomona, CA 91768

Residential Suites

If you live in Vista Bonita,
please use:

[Licensee's Name]
60 Kellogg Drive, [Room #]
Pomona, CA 91768

If you live in Vista Del Sol,
please use:

[Licensee's Name]
61 Kellogg Drive, [Room #]
Pomona, CA 91768

If you live in Vista De La
Luna, please use:

[Licensee's Name]
63 Kellogg Drive, [Room #]
Pomona, CA 91768

If you live in Vista De Las
Estrellas, please use:

[Licensee's Name]
54 Kellogg Drive, [Room #]
Pomona, CA 91768

If you live in Vista De La
Montanas, please use:

[Licensee's Name]
62 Kellogg Drive, [Room #]
Pomona, CA 91768

 

Center for Regenerative Studies

If you live in Riverfront,
please use:

[Licensee's Name]
4105 University Drive,
Riverfront [Room #]
Pomona, CA 91768

If you live in Sunspace,
please use:

[Licensee's Name]
4105 University Drive,
Sunspace [Room #]
Pomona, CA 91768



Package Delivery

HALLS AND SUITES
Mail or packages that require a signature from the carrier or larger than the mailbox capacity, such as FedEx, UPS, DHL or Airborne, are received in the Housing Office located in Building 59. You will receive a notice in your mailbox if you have received a package/letter. To retrieve your package or letter, you must present a picture ID, between the hours of 8 a.m. to 5 p.m., Monday through Friday or during Fitness Express workout hours during evenings, Saturdays and Sundays. Please send all packages early enough to be received before any quarter breaks; this includes packages sent meant for arrival in time for finals week. Due to insect and spoilage problems, please send any perishable items in sealed zip lock bags or similar protective containers.

CENTER FOR REGENERATIVE STUDIES (CRS)
University Housing Services (UHS) will now be receiving special delivered packages for student residents living in Regenerative Studies from the following major carriers: Federal Express, UPS Next Day Air, Airborne, DHL, and other overnight carriers (other than US Postal Service). Residents will be notified with a special delivery notice placed at their room. Packages can be picked up from the Regenerative Studies office Monday through Friday, 8 a.m. to 5 p.m. (excludes Saturdays, Sundays, and holidays).

In addition, you must pick up your packages within 3 working days of receipt. Any packages received at the Regenerative Studies office after you have checked out of your residence hall room will be returned to sender. Please feel free to contact the Business Services office if you have questions at (909) 869-3307. For certified and special delivered mail/packages from United States Postal Services (Express Mail, etc), please contact the Regenerative Studies office.

Change of Address (after check-out)

Upon proper check-out from the housing facility, it is the responsibility of the Licensee to inform Cal Poly Pomona’s Distribution Services of his/her correct forwarding address. Please notify businesses and other correspondents at least 6 weeks in advance of an address change to ensure proper delivery of your mail.  All subsequent mail and packages will be returned to sender. All services and complaints must be handled directly with Karen Martin, Manager of Distribution Services. Phone: 909-869-4702.

For residents in the Residence Halls or Residential Suites, the Change of Address form must be sent to the campus Distribution Services, via campus mail or in person, to Building 98, B1-258. Any issues with mail services should be directed to Distribution Services at (909) 869-3349.

For residents living at the Center for Regenerative Studies, the Change of Address form must be filed with the U.S. Postal Service. All service and complaints must be handled directly with the U.S. Postal Service, 580 W. Monterey, Pomona, CA 91766-9998. Phone: (909) 623-4476.

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