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Cal Poly Pomona

Student Accounting & Cashiering Services

Student Accounting and Cashiering Services (SACS) is responsible for providing the best customer service to our students, faculty and staff by ensuring the following:

  • registration and tuition fees are calculated accurately;
  • payments including financial aid disbursements are processed and reflected in student accounts;
  • parking decals are issued on a timely basis;
  • Installment Payment Plans and Short-term Loans are available and administered by SACS

We are constantly looking for improvements in our business processes in order to provide the best customer service to our campus community.

- Angelina Schultz, Director
Student Accounting and Cashiering Services

 

What's New...

The campus will be closed beginning Friday, December 21, 2012 and will re-open on Wednesday, January 2, 2013.

Request for Refund of Student Fees and/or Parking

Refund requests should be submitted by November 18, 2012 to Student Accounting & Cashiering Services using the Request for Refund of Fees form.

For additional information on your refund, please go to the following document:

Additional information related to the rollback of Fall 2012 Tuition Fees.

Winter Quarter 2013

The Winter 2013 Quarter term dates are January 7, 2013 through March 22, 2013. The Winter fee bills will be available via BroncoDirect on November 19, 2012.

Deadline to pay Winter Quarter 2013 Fees: Monday, December 3, 2012.

Fall Quarter 2012 Revised Fees

Fall Quarter 2012

The Fall 2012 Quarter term dates are September 20, 2012 through December 7, 2012. The Fall fee bills will be available via BroncoDirect on August 20, 2012.

Deadline to pay Fall Quarter 2012 Fees: Friday, August 31, 2012.

Enroll in Direct Deposit of Financial Aid & Refunds

Your financial aid check or refund can be deposited directly to your checking or savings account! 

•  No more waiting for the check in the mail

•  Your money will be readily accessible to you

You may now sign up for direct deposit in BroncoDirect. Know your bank routing number and your checking or savings account number and get ready!

Instructions to Enroll in Direct Deposit of Financial Aid and Refunds.

Installment Payment Plan (IPP)

The Installment Payment Plan (IPP) is now available to students ONLINE via BroncoDirect beginning Winter 2012 quarter!  The IPP is available to all students; however, if you are receiving any type of financial aid, IPP is available only for the portion not covered by financial aid.  You must be enrolled in regular university classes to use the IPP.  The plan is not available for Special Session or Open University students.  If you want to sign up for the Installment Payment Plan, please select the plan before making your first payment.

Eligible Charges:
The only charge in your account that is eligible for IPP is Tuition Fee.  If you have charges for Professional Program Fee and/or Non-Resident Tuition, and want to sign up for Installment Payment Plan, you must appear in-person to the Student Accounting & Cashiering Services office located at:

Building 98, B1-123
California State Polytechnic University, Pomona
3801 West Temple Avenue
Pomona, CA 91768
Contact: Charlene Hernandez, (909) 869-6974

How to Enroll in The Installment Payment Plan

How do I Pay my Graduation Fees Online?

How to I Pay for ECD-Housing-Orientation Online?

How do I Pay my GWT Fees Online? revised

Credit Card Payment Process

Registration and Tuition Fee Payments
Credit card payments for registration and tuition fees made online via BroncoDirect uses a third party vendor, CASHNet/Smartpay.  CASHNet accepts MasterCard, Discover and American Express (Visa is no longer accepted). With this service, the Cashier’s Office will no longer accept credit card payments in person for registration and tuition fees. 

To provide this online service, CASHNet is charging a convenience fee of 2.9% for registration and tuition fees.  As an example, if your fees are $1,668.63 for full-time undergraduate enrollment, a fee of $33.89 will be added by CASHNet to your transaction.  

The following payment options will continue to be available for payment of registration and tuition fees:

    • Cash at the cashiers’ windows
    • Checks at the cashiers’ windows or by mail
    • Money order at the cashiers’ windows or by mail
    • Electronic checks or e-checks via BroncoDirect (no convenience fee)
    • Installment Payment Plans

Parking, Housing, Transcripts, Graduation Application, Graduation Writing Test (GWT) and Other Fees
The Cashiers’ Office will continue to accept credit card payments for parking, housing both online and in person at no additional cost to you.  For your convenience, you will be able to make the following online payments by credit card (no convenience fee):                                                                                  

  • Graduation Application fees
  • Graduation Writing Test (GWT) fees
  • Orientation
  • Enrollment Deposit

FAQ - CASHNet and Convenience Fees

Customer Satisfaction Survey

Please complete the "Customer Satisfaction Survey" and fax to 909-869-5354 or e-mail to sacs@csupomona.edu

Student Contact Information

If you need assistance regarding your account in Student Accounting and Cashiering Services, you may contact the staff members listed below. If your last name begins with the letter:

A to G - Contact Martha Schumaker at 909-869-6887
H to O - Contact Charlene Hernandez at 909-869-6974
P to Z - Contact Brenda Flores at 909-869-2032
Tracy Wang - Coordinator of Student Accounting at 909-869-2956.

Mailing Address

Cal Poly University, Pomona
Student Accounting & Cashiering Services
3801 West Temple Avenue
Pomona, California 91768

Any questions, please email sacs@csupomona.edu.

Any comments about the website, email kmharper@csupomona.edu

Updated November 9, 2012

 

Frequently Asked Questions - CASHNET and Convenience Fees