eHelpTo access the Cal Poly Pomona wireless network service, you will need a valid User Account and meet the following Hardware and Software requirements.
You will use your Intranet Network Account password to authenticate your computer onto the wireless network. To learn more or set your Intranet Network Account password, click here. If you have any questions concerning your account, contact the Cal Poly Pomona Help Desk.
Log into Web Help Desk (WHD) and submit a Help Desk ticket to the Cal Poly Pomona Help Desk (you will need to know your BroncoName and BroncoPassword). If you can't log into WHD, use the help request form or stop by the I&IT Help Desk in Building 1, Room 100. The Help Desk is open Monday - Thursday, 7:30 AM - 6:00 PM and Friday, 8:00 AM - 5:00 PM (excluding state holidays and state furlough Fridays).
You may purchase various wireless cards verified to work with Cal Poly's wireless network from the Bronco Bookstore X3274.
The software needed to authenticate your computer to the wireless network depends on your hardware (wireless card). Many modern wireless cards, such as the Airport and cards that can use LEAP authentication, do not need extra software. If your wireless card type is listed below download the appropriate software package before continuing:
| Wireless Card Type | Software Package Name |
|---|---|
| Cisco Aironet 350 series cards | Cisco Aironet Client |
| All other non-Cisco wireless cards (i.e. Netgear, Linksys, etc) | Aegis |
(continue - step-by-step instruction guide)
This page was last updated on August 6, 2009.
