Voice Mail

• Introduction
• Cell Phones
• Telephone Instructions
• Service & Repairs
• Telephone FAQs
• Voice Mail Instructions

Voice Mail User's Guide (link opens in a new window) [.pdf, 180kb]

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• Getting Started
• Recording and Sending Messages
• Listening and Responding to Messages
• Managing Your Mailbox
• Quick Tips

 

Getting Started

Activating your security code:

1. On campus, dial 4777.
2. To enter your mailbox, press #.
3. Enter the last 4 digits of your extension.
4. Enter the universal security code 2257.
5. Enter your new 4-digit security code.
6. When finished, press #.
7. Confirm your new security code.
8. When finished, press #.

 

Recording your name:

1. To begin recording, press 1.
2. Record your name.
3. When finished, press #.
4. To save your new name, press #.

 

Recording your personal greeting:

1. To begin recording, press 1.
2. Record your greeting.
3. When finished, press #.
4. To save your new greeting, press #.

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Recording and Sending Messages

Creating a new voice message by recording the message first:

1. From the "Ready" prompt, press 6.
2. Record message.
3. When finished, press #.
4. Enter up to 10 addresses.
5. When finished, press #.
6. Specify addressing options (see Quick Tips below).
7. Send by pressing #.

 

Creating a new voice message by addressing the message first:

1. From "Ready" prompt, press 6.
2. Enter up to 10 addresses.
3. When finished, press #.
4. Record message.
5. When finished, press #.
6. Specify addressing options (see Quick Tips below).
7. Send by pressing #.

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Listening and Responding to Messages

Reviewing voice messages:

• From "Ready" prompt, listen to next message by pressing 5.
• From "Ready" prompt, listen to previous message by pressing 15.
• From "Ready" prompt, listen to saved messages by pressing 192.

 

Replying to a message:

1. During or at end of message, press 17.
2. Record reply.
3. When finished, press #.
4. Send by pressing another #.

 

Replying by calling the sender:

1. During or at end of message, press 14.
2. System dials sender's phone number.

 

Forwarding a message:

1. During or at end of message, press 13.
2. Record your own message.
3. When finished, press #.
4. Enter address.
5. Send by pressing #.

 

Scanning messages by senders' name:

• From "Ready" prompt, turn NameScan on/off by pressing *5.
• Activate NameScan by pressing 195.

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Managing Your Mailbox

Changing your security code:

• From "Ready" prompt, press 162.

 

Changing your personal assistant:

• From "Ready" prompt, press 165.

 

Changing your personal distribution list:

• From "Ready" prompt, press 166.

 

Changing your name:

• From "Ready" prompt, press 168.

 

Changing your personal greeting:

• From "Ready" prompt, press 46.

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Quick Tips

• To erase a message while recording, press 3.
• To erase message after pressing # to finish, press **.
• If you don't know the mailbox number, press 00 to spell last name (Q=7 & Z=9).
• Cancel the last address by pressing *.

 

Specifying addressing options before sending the message:

• For a return receipt, press 1.
• For overnight/immediate delivery, press 2.
• To enter additional addresses, press 3.
• To mark as private, press 4.
• For future delivery, press 5.
• To mark as urgent, press 6.

 

Listening to messages marked for future delivery:

1. From "Ready" prompt,.press 193.
2. To listen, press 5.

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This page was last updated on August 4, 2008.