Using Outlook Web Access (OWA) with Internet Explorer
NOTE: This tutorial was done using Internet Explorer on a PC. To fully view all the features on Outlook Web Access (OWA) Microsoft recommends the Internet Explorer web browser.
- Open your Internet browser and type exchange.csupomona.edu in the address bar and press the enter button on the keyboard.
- Once the webpage loads you will be at the Cal Poly Pomona OWA login screen. Enter your BroncoName and BroncoPassword in the appropriate fields. Your BroncoName will be the first part of your Cal Poly Pomona email address (i.e. billybronco for billybronco@csupomona.edu).

Then select your Client and Security options:
- Client options:
- Premium: The premium client provides all OWA features.
- Basic: The basic client provides fewer features than the premium client but offers faster performance. Use the basic client if you're on a slow connection.
- Security options:
- Public or Shared Computer: Select this option if you use Outlook Web Access on a public computer.
- Private computer: Select this option if you are the only person who uses this computer. The Exchange server will allow a longer period of inactivity before logging you off.
If you are unsure of which options to choose it is recommended to leave the default settings of “Premium” and “Public or Shared Computer”. After your BroncoName and BroncoPassword have been entered and options chosen click the Log On button.
- The main window will open and your mailbox will be to the left side of the screen. Click on the
next to your name to view your mail folders then click the Inbox folder to activate it and view your current mail. To check for new mail, click on the Send/Receive icon
near the top of the screen.

- To create a new message make sure you are in the
Inbox window view. Click on the New message button. A new message window will pop up.

- There are several options available from within the email message window. For example, Insert Signature, Spell Check and Add Attachment.

- If needed you can use the Find Name feature when creating an email within the new message window by clicking on the To or Cc buttons.

These buttons opens the Find Names dialog box, which allows you to search for a person on the campus global address list or your personal contacts folder. After you locate a person in the Find Names dialog box, add the name to your e-mail message by selecting the name and then clicking To, Cc, or Bcc next to Add recipient to.

- To add Attachments to your message, click the Add Attachment icon on the toolbar or the Attachments: button.

An Attachments dialog box will appear, type the path to the file under Choose a file to attach, or click Browse to locate the file.

If you choose to Browse, highlight the file you want to attach to your email and click the Open button.

The path to the file is now visible. Click on the Attach button to add it to the Current file attachments section.

Once the file is in the Current file attachments section, click the Close button. Repeat these steps for any additional files you want to attach.

The files you selected for attachment are now displayed next to the Attachments: button.

- To create a signature, select the Options tab from the Navigation Pane located below your mail folders and look for the Messaging Options section. Check the Automatically include my signature on outgoing messages check box, which will allow the Edit Signature window to appear.

From within the Edit Signature window, create your signature. Click the Save and Close button when finished.

- To organize your mail, additional folders may be created in your mailbox by right clicking the Inbox folder and selecting New Folder.

Name the folder and click OK. The folder will be added within the Inbox folder. The folder should appear under the Inbox. If it’s not visible click the
sign next to the Inbox to expand the view.

- To add a new contact, select the Contacts
icon from the Navigation Pane. While in the Contacts window, click New.

- In the New contact window, on the General tab, type the information you want to include for the contact. You can also add information to the Details tab too, if needed. Click the Save and Close button and you may also have to click the refresh button on your Internet browser window to see the new contact.

- To enter or review a task, select the
Tasks icon on the Navigation Pane. In the Tasks window, click New.
- On the Task tab, type a task name in the Subject box. Select the appropriate options for the task. For a recurring task click the Recurrence button. In the Recurrence pattern dialog box, set the frequency of the task and then click OK. Click Save and Close.

- To change the view of the Navigation Pane click on the horizontal splitter bar located between the folder list and the icon buttons.
