Introduction

Email Basics

Almost all Cal Poly Pomona email addresses are in the format username@csupomona.edu.

You can look up your email address with People Search (link opens in a new window).

Note: For the search parameters for People Search, select "exact match" and type your name as one word with an asterisk between your first and last name (e.g.: Billy*Bronco).

Cal Poly Pomona uses the Exchange server for mail messaging and associated activities for most of its constituents or users.

The Exchange Server is a mail server. It resides on a cluster of computers and receives and transfers email through a web application called Outlook Web Access (OWA). Most Exchange users will access the Exchange server via OWA. The Exchange server supports OWA and Microsoft Outlook with a proprietary protocol that makes available the hottest email features (see below), including inbox navigation, calendaring and much more.

Almost all Outlook users connect to the Exchange server using the Microsoft protocol. Although any email client can connect to the Exchange server, Microsoft Outlook is the primary email client used by most to connect to Exchange.

The Exchange Server can also receive and transfer email through email programs such as Entourage, Mac Mail or Thunderbird.

To get started accessing your email, go to Getting Started.

Modernize your next project with the integrated, streamlined tools in Microsoft Outlook. Enhance your email productivity by effectively managing email messages, contacts, schedules, notes, documents and more from one central location.

Are you an email pack rat? Take the quiz and find out!

Hottest Features of Exchange via Outlook and OWA:

Note: All features are available via Outlook while most features are available through OWA.

Outlook Web Access
- New Appearance has a similar look to Outlook 2003 and provides many of the same functions when viewed in Internet Explorer 5.1 and above. [more info. . .]
- Tasks allow you to create a list of things to be done and create reminders for those tasks. [more info. . .]
- Rules give you the ability to automatically filter messages into designated folders. [more info. . .]
- Spell Checking will make it easier to proofread your messages and send them out error free. [more info. . .]
- Signature can be attached to the messages you send from Outlook Web Access. [more info. . .]
- Inbox Navigation is easier and more compatible with Outlook 2003. [more info. . .]
- Calendar Improvements make it easier to schedule meetings and appointments. [more info. . .]
- Spam Protection keeps your inbox from getting clogged up with unwanted messages. [more info. . .]
ActiveSync allows devices such as a browser-enabled cell phone or a Microsoft Windows Mobile-based device to access information on the server. [more info. . .]

All email access requires the use of your BroncoName and BroncoPassword.

Email resources

Troubleshooting 101: Troubleshoot common email issues, and learn some email maintenance tips to keep your inbox happy.
For technical references and documentation, Indulge Your Inner Techie.

This page was last updated on January 22, 2008.