Contents
Cal Poly Pomona

Welcome to eHelp

BroncoDirect
Students, Instructors and Advisors...

Classrooms
Smart Classrooms, Directory, iClicker

Computer Accounts/Passwords
Change Password, Claim Account,...

Connecting
FTP/SFTP, telnet/SSH

End User Support
Find your Help Desk, Advanced Support, New Students, Web Help Desk, Data Recovery

Equipment
Carts, Video, Data Projectors,...

Find your Tech!
Locate College/Department Techs

Glossary
General, LCT

Grades
GPA Calculator

Handhelds
PDAs,...

Identity Management
BroncoDirect Access, Data Management [.pdf, 184kb]

Labs/Facilities
General, Studio 6, Reservations,...

Learning-Centered Technology
Initiative: Classrooms,...

Mailing Lists
Setup, Lists, ...

Networks
Connect, VPN, Win domain,
Access Control Lists (ACLs)

Policies
Appropriate Use, Web,...

Registration, Adds/Drops,
Grades, Credit Card Payments

Team eHelp
For eHelp maintainers

Telephone Services
Voice Mail, Directory, Work Order,
Cell Phones, Teleconference Services

Video
Archives, Requests, Streaming,...

Wireless
Setup , Access Points, Off-campus...

ZFS
Drive mapping, Access Control,
Web, ...

Puzzled by the different link styles? Links within eHelp look like this, and links to resources outside eHelp look like this

Still need help?

Contact the Help Desk:

  1. If you know your BroncoName and BroncoPassword, you can log into Web Help Desk (WHD) and submit a Help Desk ticket to the Cal Poly Pomona Help Desk.
  2. If you can't log into WHD, use the help request form.
  3. By telephone:
    1. Extension 6776 on campus
    2. +1 909 869 6776 from off-campus
  4. In person: Building 1, Suite 100

Help Desk Hours:

Cal Poly Pomona will be on a 4/10 schedule beginning Monday, July 5, 2010  through Friday, August 27, 2010.  By implementing a 4/10 summer schedule, the campus is able to reduce energy costs.

How can we make eHelp better? Please send us feedback.

 

This page was last updated on July 29, 2010.