Collins College of Hospitality ManagementHospitality is an evolving, fast-paced global industry. At The Collins College of Hospitality Management students are engaged in a learn-by-doing environment so they are prepared to be leaders in this dynamic field.
The Collins College of Hospitality Management thrives from a tradition of excellence and is consistently ranked among the nation's premier hospitality management programs. Founded in 1973, the program is the first and largest four-year hospitality management degree program in California.
Serving more than 1,000 ethnically diverse students in the heart of Southern California, The Collins College offers a rigorous education firmly rooted in hospitality management theories and real-world applications. A customized curriculum prepares students for careers in restaurant management, hotel/resort management, club management, culinary product development, tourism management, and special events/meeting planning.
| Mission | Vision | Core Values | Student Learning Outcomes |
We are dedicated to advancing the field of hospitality management through our collaborative learn-by-doing approach, our profound appreciation of the diversity of backgrounds, ideas, and cultures, and our active engagement in strategically integrating scholarship, service, and applied learning that are of benefit to our stakeholders and the global hospitality industry.
We seek to create an engaging university experience that embodies excellence in hospitality management education while becoming a preeminent source of future leaders in this dynamic and growing industry.
Research with industry executives, human resource professionals, and Collins College alumni led to seven broad curriculum outcomes. These hospitality management-focused outcomes are threaded throughout our curriculum. The seven curricular threads are critical thinking, ethics, guest encounter skills, leadership, team building, technology, and the unique characteristics of service in our industry.
Collins College Graduates will be able to:
Critical Thinking – Use purposeful and reflective judgment to formulate rational solutions to organizational problems and to make cogent business decisions
Ethics – Apply the general business tenets of right, good and fair to organizational transactions, activities, and pursuits
Guest Encounter Skills – Demonstrate the skills and behaviors required during customer involvement to analyze, judge, and act in ways that contribute to customer satisfaction
Leadership – Demonstrate the knowledge of fundamental principles of leadership and model the behavior of effective leaders
Team Building – Work with a group of people committed to a common purpose and approach for which they hold themselves accountable and, as a result, improve their collective performance
Technology – Retrieve, create, organize, analyze, and communicate information using technology and apply relevant technologies in ways that enhance organizational performance
Unique Characteristics of Service – Comprehend, synthesize, and evaluate elements of professional service management
Tiffany Daie '06 at the Restaurant at Kellogg Ranch.
