FAQ's

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Frequently Asked Questions

How many units should I take?

  • Twelve units is a "full load." At this level students have earned full-time student status. Full-time student status is particularly important for financial aid and immigration requirements.
  • Sixteen units is the maximum number of units available for enrollment at preregistration.
  • Students may add up to four more units for a maximum of 20 units during open registration and during the first seven days of class if classes are available.
  • To enroll in 21 or more units in any one quarter, students must submit a petition and return it to the Registrar's Office during the Add/Drop Period of the same quarter. For more information visit, Petition to Enroll in More Than 20 Units.

Which classes should freshmen take?

The classes freshmen take depend on their academic standing and of course, the classes they have already taken. A first-time freshman could choose from the following courses:

  • Major Core Required Course - HRT 101
  • General Education - Written Communication (Area A1)
    • English 104 or the English level one has tested in to
  • General Education - Oral Communication (Area A2) - ENG 104
    • (It is strongly recommended that speakers of English as a second language take ENG 102 and ENG 103 in place of ENG 104)
  • General Education - Critical Thinking (Area A3)
    • ENG 105 - Freshman English II
    • PHL 202 - Critical Thinking
  • General Education - Mathematics and Quantitative Reasoning (Area B1)
    • Statistics 120 or the Math level one has tested in to

How long will it take to graduate?

  • The time it takes to graduate varies from student to student based on the number of classes successfully completed.
    • Quick calculation - Take the number of units that you have to complete to graduate and divide by the number of units you plan to take each quarter. This approach will provide you with the number of quarters it will take you to graduate.
    • For example: 180 units are required to graduate divided by 16 units per quarter equals 11 and 1/3 quarters. A first-time freshman who meets all the university requirements and uses each of the three summers to gain hospitality experience can graduate in four years.
    • Students can meet the 800-hour work experience by working full-time for only two out of the three summers.

What is the 4 Year Graduation Pledge?

  • It is a contract entered into by the student and the university that guarantees completion of all requirements for graduation in a four-year period. The student and the university must uphold the terms of the contract. The Four Year Graduation Pledge Web site provides more details.

Who is my Academic Advisor?

  • The Academic Advisor for The Collins College is located in the Student Services Office in 79B-2250

Who is my Faculty Advisor?

  • A Faculty Advisor is assigned to you based on your professional goals and interest area in the Hospitality Industry.

Must I meet with my Academic Advisor?

  • Yes, when you submit the required annual Academic Plan.
  • It is beneficial to meet with your Academic Advisor at least once a year. It helps ensure that you are taking the right classes at the right time to move toward completion of your degree.

Must I meet with my Faculty Advisor?

  • It is beneficial to meet with your Faculty Mentor at least once a year. Invaluable professional information like - career options, current trends in your interest area, professional expertise and information - can be shared in these mentoring sessions.

What is a prerequisite?

  • A prerequisite is a required class that must be taken before enrolling in the class in question. Consider the prerequisite course as a building block of knowledge. Taking the prerequisite prepares you for the next building block in the learning cycle.

What is a co-requisite?

  • A co-requisite is a required class taken simultaneously with another class to satisfy course requirements.

How do I become microcomputer proficient?

  • Take CIS 101 here at Cal Poly Pomona.
  • Take a comparable and transferable course at a community or four-year college.
  • Pass the proficiency test given in the Test Center by appointment.

Will the instructor drop me from a class if I do not attend class on the first day?

  • The instructor has the authority to drop a student from the class if the first class session is not attended. However, the instructor is not required to drop a student because of a no-show on the first day of class.
  • Check BroncoDirect to manage your current study list. Make the necessary adjustments based on deadlines listed on the university's Academic Calendar. You are ultimately responsible for dropping the class.
  • If you assume you have been dropped and you choose not to attend class, it could result in an F at the end of the quarter.

When is the last day to drop a class without a petition?

  • The last day to drop a class without a petition is the 15th day (Census Day) of university instruction.
  • After the 15th day of instruction, a student may drop a class for serious and compelling reasons ONLY.
  • A serious and compelling reason is a condition that is totally out of the student's control, i.e., a medical emergency, a family emergency, etc.
  • You MUST be able to confirm and document the situation.

Can I drop a class if I am not doing well in the class after 15 days of instruction?

  • No, not doing well in a class is not an acceptable reason for withdrawing from a class.

When can I drop a class?

  • You can drop a class through the 5th day of the quarter with no penalty.
  • After the 5th day of instruction, you can drop a class prior to the 15th day of instruction. You will receive a W, which indicates "Withdrawn"

•  For more details visit the Registrar's Office timeline for dropping classes.

Why is there a "hold" on my record?

  • A Negative Service Indicator or a "hold" on your record indicates an unmet obligation.
  • The Negative Service Indicator may be for academic, financial, health or testing reasons and other possibilities as indicated by the university.
  • Negative Service Indicator(s) can be viewed in BroncoDirect. There you will be able to see the department that placed the "hold."
  • You must contact the department that placed the "hold" to have it removed and continue with the registration process.

What is my class standing?

  • The number of completed units that lead to graduation determines class standing.
    • Freshman: 0 - 44 units
    • Sophomore: 45 - 89 units
    • Junior: 90 - 134 units
    • Senior: 135+ units

How many units are required for graduation?

  • For students who entered the Hospitality Management program in 2005-06, there are 180 units required for graduation.

May I stay in The Collins College if I get an F in a core or support course?

  • Yes, an F does not expel you from the program.
  • You will need a C average (2.0) in your major and support courses in order to graduate. For example: a student could earn a B in one course and a D in another and still have a 2.0 or C average.
  • You do not need to repeat a course if you get a D. The D grade is still a passing grade.

May I repeat a course to get a better grade recorded on my transcript?

  • You can repeat a maximum of 16 units of coursework.
  • To replace the unsatisfactory grade received at Cal Poly Pomona, the repeated class must be taken at Cal Poly Pomona.
  • Upon completion of the repeated course and when you have received a letter grade, you must fill out the Repeated Course Notification Form.
  • That form is signed by the Academic Advisor and turned into the Registrar's Office.
  • If you take the class at another institution, your transcript will indicate the original grade and the grade received in the repeated course.

What is a petition?

What is an unrestricted elective?

  • An unrestricted elective is permission granted by the university to take any class you want. It can broaden your college experience; e.g., a "fun" class.

Why isn't all of my previous class work from other colleges and universities listed on BroncoDirect?

  • Students must request transfer records and transcripts be sent directly to the Records Office from all colleges and universities they have attended.
  • For information and questions regarding the complete listing of your classes, contact the Registrar's Office.

Which classes are recognized as advisor-approved non-HRT courses?

  • The following courses are currently faculty-approved as non-HRT elective support and do not require a petition for use as non-HRT elective support or for “double-counting” where appropriate.
  • Please remember that while “double-counting” allows you to schedule in a more flexible manner, it does not change the need for a minimum of 180 quarter units to graduate!

College of Agriculture

    • AVS 327/L Meat Science & Industry
    • AVS 328/L Seafood & Poultry Processing Technology
    • FN 228: Food and Culture (also meets American Cultural Perspectives and GE Area D3)
    • FN 305: Nutrition, Science, and Health (also meets GE Area B5)
    • PLT 222: Culinary Produce Technology

College of Business Administration

    • ACC 208: Managerial Accounting for Decision-Making
    • IBM 306: Professional Selling
    • IBM 307: Promotional Strategies
    • IBM 308: Retail Management
    • IBM 403: Electronic Commerce
    • IBM 414: International Marketing Management
    • MHR 318: Multicultural Organizational Behavior (American Cultural Perspectives)
    • MHR 320: Introduction to Entrepreneurship
    • MHR 405: Training and Development
    • MHR 427: Family Business
    • MHR 438: Advanced Organizational Behavior
    • MHR 450: Leadership
    • MHR 452: Emerging Issues in Management

College of Education and Integrative Studies

    • EWS 290: Multicultural Leadership (also meets American Cultural Perspectives)

College of Science

    • MAT 125: Introductory Calculus for Business (also meets GE Area B4)
    • STA 120: Statistics with Applications (also meets GE Area B4)

College of Letters, Arts, and Social Sciences

    • COM 314: Organizational Communication Theory (also meets GE Area C4 or D4)
    • COM 327: Intercultural Communication (also meets GE Area D4)
    • COM 446: Special Events Planning
    • EC 202: Principles of Economics [Macro-Economics] (also meets GE Area D2)
    • PHL 205: Business and Professional Ethics (also meets GE Area C2)
    • PSY 325: Multicultural Psychology (also meets American Cultural Perspectives and GE Area D4)
    • FOREIGN LANGUAGES - Students may submit a petition to use foreign language courses as non-HRT elective support.