John T. Self, Ph. D
Professor
Office: 79B-2105
Email: jtself@csupomona.edu
Phone: (909) 869-4865
Fax: (909) 869-4805
Dr. Self is a professor at The Collins College of Hospitality Management at California State Polytechnic University (Cal Poly Pomona). He began his academic career as an assistant professor at the University of Alabama where he taught for six years. Dr. Self then accepted the position of Chair of the Hotel, Restaurant, and Tourism Management Department at Golden Gate University in San Francisco for four years before coming to The Collins School. While here, he has served as interim associate dean and is currently Chair of the Academic Senate.
Prior to entering academe, Dr. Self spent fifteen years in the restaurant industry. While in the corporate world, he worked for several chains including Chili's and Steak and Ale and as vice president of a regional restaurant chain. He has also owned three independent restaurants, including a comedy club.
Dr. Self remains involved in the hospitality business by serving as consultant in opening restaurants and in restaurant operations.
Dr. Self has been involved in the development of international hospitality programs. While at Golden Gate University , he started the partnership with Dalian University of Technology in Dalian , China and is continuing in that involvement at Cal Poly. He has been to mainland China many either teaching or in administrative roles.
Education:
- Ph.D., University of Alabama
- MEd, University of North Texas
- BS, Auburn University
Teaching, Research, and Consulting Interests:
- Food service management
- Turnover of employees and management
- Leadership
- Management simulations
Publications and Recent Presentations:
Refereed Publications:
• Ben Dewald, John T. Self (accepted April 2007). “Cross Cultural Training For Expatriate Hotel Managers: An Exploratory Study ”, International Journal of Hospitality and Tourism Administration.
• Parsa, HG, John T. Self, D. Njite, T. King (August, 2005), “Why Restaurants Fail”, Cornell Hotel and Restaurant Administration Quarterly.
CHRIE W. Bradford Wiley Memorial Best Research Paper of the Year Award (2005).
Finalist for Cornell Quarterly Award for Best Paper in 2005
• “20-20 Hindsight: A Qualitative Analysis of Hospitality Graduates”, (2005) Journal of Hospitality And Tourism Education, 17:1, 2005
Refereed Presentations:
• John T. Self and Jeff Brown (2007) “Student Plagiarism: Can ‘Turnitin.com' Turn It Off?” (2007), International Council on Hotel, Restaurant and Institutional Education (ICHRIE) Conference, Dallas , Texas .
Refereed Poster Presentations:
• ”Analysis of Restaurant Turnover in Los Angeles County ,” (2004), International Council on Hotel, Restaurant and Institutional Education (ICHRIE) Conference, Philadelphia , Pennsylvania
• “Turning Around Turnover: Designing an Effective Interview for Restaurant Managers”, (2005), International Council on Hotel, Restaurant and Institutional Education (CHRIE) Conference, Las Vegas , Nevada
• “A Preliminary Study of Restaurant Entrepreneurs: What can Food and Beverage Educators and Restaurateurs Learn?”, (2005) International Council on Hotel, Restaurant and Institutional Education (ICHRIE) Conference, Las Vegas , Nevada
• Tipping is becoming Russia 's Cup of Tea. Ben Dewald and John T. Self. (July, 2006) International Council on Hotel, Restaurant and Institutional Education (ICHRIE) Conference, Washington DC .
Other Publications
Research Note: Dewald, B. and Self, J. (2007).
“Taking the Long View,” (Spring 2002), Hosteur
Columnist for Nation's Restaurant News Online for the past 4 years, writing more than 150 articles in his own column titled “Service Savvy”.
• Presentation to NACE (National Association of Catering Executives), (June 13, 2000).
• “Wanted: One leader with the will and guts to transform foodservice for the 21st Century”, Nation's Restaurant News, (January 3, 2000).
• “Managing Managers”, presentation to general managers of Applebee's franchise group, Apple-Bay East, (March 7, 2000).
• “The Future of Hospitality in the United States ”, Presentation to Danish delegation of tourism leaders, May 7, 2000, Golden Gate University .
Professional Associations & Certifications:
- Certified Food and Beverage Executive (CFBE), American Hotel and Lodging Association
- Certification in Scenario Planning, Global Business Network
- International Council on Hotel, Restaurant and Institutional Education (CHRIE)
Dr. John Self
Professor