John T. Self, Ph. D

Professor
Office: 79B-2105
Email: jtself@csupomona.edu
Phone: (909) 869-4865
Fax: (909) 869-4805

Dr. Self is a professor at The Collins College of Hospitality Management at California State Polytechnic University (Cal Poly Pomona). He began his academic career as an assistant professor at the University of Alabama where he taught for six years. Dr. Self then accepted the position of Chair of the Hotel, Restaurant, and Tourism Management Department at Golden Gate University in San Francisco for four years before coming to The Collins College. While here, he has served as interim associate dean and chair of the Academic Senate.

Prior to entering academe, Dr. Self spent fifteen years in the restaurant industry. While in the corporate world, he worked for several chains including Chili's and Steak and Ale and as vice president of a regional restaurant chain. He has also owned three independent restaurants, including a comedy club.

Dr. Self remains involved in the hospitality business by serving as consultant in opening restaurants and in restaurant operations.

Dr. Self has been involved in the development of international hospitality programs. While at Golden Gate University , he started the partnership with Dalian University of Technology in Dalian , China and is continuing in that involvement at Cal Poly. He has been to mainland China many either teaching or in administrative roles.

Education:

  • Ph.D., University of Alabama
  • MEd, University of North Texas
  • BS, Auburn University

Teaching, Research, and Consulting Interests:

  • Food service management
  • Turnover of employees and management
  • Leadership
  • Management simulations

Teaching, Research, and Consulting Interests:

  • Turnover of employees and management
  • Restaurant failure and restaurant success

Refereed Publications:

  • Parsa, HG.; Gregory, A.;  Self, John.; Dutta, K. (October, 2012).  Consumer Behaviour in Restaurants: Assessing the Importance of Restaurant Attributes in Consumer Patronage and Willingness to Pay’.  Journal of Services Research, 12: 2, October, 2012.
  • Parsa, HG; Self, John; Sydnor-Busso; S., & Yoon, HJ. (December, 2011).  Why Restaurants Fail?  Part II - The impact of affiliation, location, and size on restaurant failures: Results from a survival analysis.  Journal of Foodservice Business Research, 14:4, 360-379
  • Parsa, HG, Gregory, A., Self, John, Dutta, K.  (Accepted January 2011).  Consumer Behaviour in Restaurants: Assessing the importance of restaurant attributes in consumer patronage and willingness to pay.  Journal of Services Research.
  • Hu, H., Parsa, H., and Self, John (2010).   The Dynamics of Green Restaurant Patronage. Cornell Hospitality Quarterly.  51 (3) 344-362. Featured article for the August 2010 issue of The Cornell Hospitality Quarterly.
  • Self, John and Dewald, B.  (2010). Why do employees stay? A qualitative exploration of employee tenure, International Journal of Hospitality and Tourism Administration, Volume 12. Issue 1, 2010.
  • Parsa, HG, Self, John, Sydnor-Busso, S, and Yoon, H. (2010).  The Impact of Chain Affiliation, Location, and Unit Size - Results from a Survival Analysis, Journal of Foodservice Business Research, Volume 14, Issue 4, 2010.
  • Self, John and Brown, Jeff. (2008). Giving credit where credit is due: A study of anti-plagiarism detection software in the classroom. Journal of Hospitality & Tourism Education,20(2), 5-9.
  • Dewald, B., John T. Self (2008). “Cross Cultural Training For Expatriate Hotel Managers: An Exploratory Study ”, International Journal of Hospitality and Tourism Administration.
  • Parsa, HG, John T. Self, D. Njite, T. King (August, 2005), “Why Restaurants Fail”, Cornell Hotel and Restaurant Administration Quarterly.
    CHRIE W. Bradford Wiley Memorial Best Research Paper of the Year Award (2005). Finalist for Cornell Quarterly Award for Best Paper in 2005
  • John T. Self  (2005).  “20-20 Hindsight: A Qualitative Analysis of Hospitality Graduates”, (2005) Journal of Hospitality And Tourism Education, 17:1, 2005

Professional Associations & Certifications:

  • Certified Food and Beverage Executive (CFBE), American Hotel and Lodging Association
  • Certification in Scenario Planning, Global Business Network
  • International Council on Hotel, Restaurant and Institutional Education (CHRIE)

Dr. Self is an Associate Professor

Dr. John Self
Professor