Phone: (909) 869-4472
Fax: (909) 869-4885
Belinda (Belle) V. Lopez is a lecturer at The Collins College of Hospitality Management at California State Polytechnic University, Pomona. She teaches courses in Human Resource Management, Cost Control, and Food & Beverage Operations I, which prepares junior/senior students to manage the fully-student- run Restaurant at Kellogg Ranch for one academic quarter.
Belle joined The Collins College in 2002 as Manager of PDI (Professional Development Institute) with over 25 years of professional management and technical experience as a hospitality educator, consultant and public speaker.She was a senior faculty of the Hotel, Restaurant and Institution Management program of the University of the Philippines for over 20 years. Prior to moving to Los Angeles with her family in 2001, she handled courses on Human Resource Management (graduate and undergraduate levels), Quality Food Development, Catering Management, Purchasing, Cost Control and Internship, and was consistently ranked in the top 5 percent on teaching effectiveness.As an academic, she also handled various administrative positions such as: Chairperson of the Admissions, Curriculum and Extension Service Committees. Belle also served as College Secretary (the equivalent of Associate Dean) for the College of Home Economics which offered seven undergraduate, five masters and three doctoral programs.
Prior to joining CCHM, Belle’s most recent appointment by the Board of Regents of the university system (with seven constituent universities) was to serve as Director of the Human Resource Development Office (HRDO) in a dual capacity as Campus (for the flagship campus) and System Director with direct report of 54 personnel, taking care of 15,000 faculty and staff. As HRDO Director for close to 5 years, Belle implemented various innovations in the HRD Office, the most notable of which were the : (1) the first ever comprehensive Human Resource Management Audit program (2) reclassification of faculty rankings and salary levels, which was later approved by the National Department of Budget and Management and (3) computerization of the HR Information system.
While serving as faculty in the University of the Philippines,Belle also lent her technical expertise to various hotels, restaurants and training centers on foodservice systems improvement, kitchen design, cost control, product development and pricing, commissary management, human resource planning, job evaluation and pricing, performance appraisal system, wage and salary administration review, labor relations, market positioning and incentive schemes. As a faculty in the university, she co-chaired the Foodservice Regulatory Committee for 3 years which set up standards and monitored all foodservice operations in campus (in 5 dorms and 25 academic / service units) serving 28,000 students and up to 5,000 faculty and staff, established criteria and evaluated concession bidders for foodservices in the university, also providing assistance to the Bidding Committee and the Legal Office. In a major turn-key consulting project, Belle developed the organizational structure, job descriptions and specifications, job instruction training for the 350 –staff hotel, interviewed, selected and filled all key positions, supervised trade tests for cooks and headwaiters and developed the comprehensive employees’ and operations manuals for the HR department.
Belle worked with the Philippine Airlines (PAL, the country’s flag carrier) as Production Specifications Officer at the In-flight Catering Services.At PAL, she coordinated the work of 120 production crew who produced 15,000 meals per day. Belle also worked with the Manila Hilton Hotel as Cafeteria Supervisor and Hilton International Hotel Reservation Clerk.
Belle is a Certified Hospitality Educator (CHE) by the American Motel and Hotel Association, a member of the Council on Hotel, Restaurant and Institutional Education (CHRIE) and has degrees in Bachelor of Science in Hotel and Restaurant Administration (’75) and Master of Arts in Industrial Relations (’82) from the University of the Philippines.