Contents
Cal Poly Pomona

Biography

Dr. B.W.A. (Ben) Dewald is a Professor at The Collins College of Hospitality Management of the California State Polytechnic University, (Cal Poly) Pomona.

Prior to joining The Collins College in 2002, Ben taught at The Hong Kong Polytechnic University School of Hotel & Tourism Management . Ben trained in the Dutch, French and Mexican hospitality industry. He managed and opened restaurants in California and Hong Kong, including the Chardonnay at the Registry Hotel across from the Orange County Airport, Antoine Restaurant at the Meridien Hotel in Newport Beach, the Dining Room at the Rancho Mirage Ritz-Carlton, and the Restaurant Pétrus on the 56th floor of the Island Shangri-La in Hong Kong .

His research interests include; Food & Beverage; Tipping; Training; Cross Cultural Management; Hotel & Restaurant Management; Tourism, and Educational Management.

Qualifications

Academic Qualifications

Ed.D. (2002) Doctorate of Education , University of Leicester, UK.

M.Sc. (1996) Training South East Asia, University of Leicester, UK.

C.H.E. (1995) Certified Hospitality Educator, American Hotel & Motel Association.

B.Sc. (1982) Hotel & Restaurant Management , California State Polytechnic University of Pomona, USA .

B.T.H. (1978) Lycée Technique d'Hôtellerie (Hotel Highschool), Strasbourg, France.

Publications

Scholarship and Publications

Journal Articles

Dewald, B, Bruin, B. J. and Jang, Y. (2013) “ U.S. consumer attitudes toward “green” restaurants”, accepted for publication by Anatolia: An International Journal of Tourism and Hospitality Research 8/28/13.

Self, John & Dewald, Ben , (2011) “Why Do Employees Stay?”, International Journal of Hospitality and Tourism Administration, 12(1), 60-72.

Lee, M.J., Yeung, S., & Dewald, B. (2010). An Exploratory Study Examining the Determinants of Attendance Motivations as Perceived by Attendees at Hong Kong Exhibitions. Journal of Convention and Event Tourism, 11(3), 1-14.

Zhang Jian (Jane), Ben Dewald and Baudouin C. Neirynck (2009) . Experiential Values for Casino Hotels in Macao. Journal of Quality Assurance in Hospitality and Tourism (JQAHT) . 10(2) pp. 75-92.

Dewald, Ben & John Self, (2008) Cross Cultural Training for Expatriate Hotel Managers, International Journal of Hospitality and Tourism Administration, 9(4) pp. 352 - 364.

Dewald, B.W.A. (Ben) (2008) The Role of the Sommeliers and Their Influence on U.S.A. Restaurant Wine Sales, International Journal of Wine Business Research, 20(2) pp. 111-123.

Dewald, Ben (2004) “ Empowerment Culture in China ”, International Journal of Knowledge, Culture and Change Management , www.Management-Journal.com , V. 4 pp.1089-1092.

Dewald, Ben (2003) “Tipping in Hong Kong Restaurants”. International Journal of Hospitality Management , 22 (3) pp307-319.

Dewald, B.W.A . (2003) "Wine Consumption in Hong Kong". International Journal Of Wine Marketing , 15(1) pp54-68

Dewald, B.W.A . (2002) "Chinese meals in China: the menu, table etiquette and food ordering". The Hospitality Review, 4(2) pp21-26.

Dewald, B.W.A. (2001) " Restaurant Tipping by Tourists in Hong Kong ". Anatolia , 12(2),pp139-152.

Dewald, B.W.A. (2001) "Tipping by Foreign Tourists". Pacific Tourism Review, 5(1/2), pp41/48 .

Dewald, B.W.A. & Sutton J. (2000) " Hospitality Employees' Empowerment in Hong Kong and the Chinese Mainland ". Journal of Quality Assurance in Hospitality & Tourism, 1(1) , pp57-65.

Dewald, B.W.A. (2000) " Turning part-time Students' Feedback Into Video Programs " Journal of Education + Training , 42(1), pp33-39.

Mok, C. & Dewald, B. (1999). Tourism in Hong Kong: After the Handover. Asia Pacific Journal of Tourism Research , 3(2), pp32-40.

Research Note 

Dewald, B.W.A. & John Self, (2007) " Tipping is Becoming Russia's Cup of Tea ". Anatolia : An International Journal of Tourism and Hospitality Research ,, 18(2): 342-348.

Professional Journals

Dewald, B.W.A. (Ben) (2004) Increasing Wine Sales in Casual Restaurants, Journal of the Foodservice Symposium University 2004, pp. 25-32.

Sutton J. & Dewald, B. (1999)"Does Culture Make a Difference? Towards a service Quality Framework through employee empowerment": The Quality Magazine, Journal of the Quality Society of Australia, Sydney Australia, 8(5), October pp53/8.

Conference Presentations

Zhang Jian (Jane), Ben Dewald and Baudouin C. Neirynck (2008) . Experiential Values For Casino Hotels In Macao . International CHRIE 62nd Conference, Atlanta , Georgia , USA . 30 July to 2 August.

Self, John and Ben Dewald, (2008) Turnover, It's the People Stupid: Exploring determinants of employment tenure. International CHRIE 62nd Conference, Atlanta , Georgia , USA . 30 July to 2 August .

Dewald, B.W.A. (Ben) (2007) Empowerment in China 's Hospitality Industry, 1st Hospitality & Leisure: Business Advances & Applied Research Conference Ecole Hôtelière de Lausanne Switzerland, July 5-6.

Dewald, B.W.A. (Ben) & Jones, Margie Ferree (2007) Wine Training in Multi-Unit, Casual Dining Restaurants, International CHRIE 61st Conference, Dallas , Texas USA . July 25-29.

Dewald, Ben & John Self, (2006) Tipping is Becoming Russia's Cup of Tea. International CHRIE 60th Anniversary Conference, Hyatt Regency Crystal City , Crystal City , Virginia USA . July 26 - 30.

Jones, Margie Ferree & Dewald, B.W.A. (Ben) (2006) Sommeliers' Role and Influence as a Wine Marketer in the United States , Third Annual International Wine Business Research Conference , Montpellier, France, 6-7-8 July.

Dewald, Ben (2005) Changes in Hong Kong Restaurants as Reflected in Newspaper Advertising. Annual CHRIE Conference & Exposition, Las Vegas California, July 27-31, p. 122.

Dewald, B.W.A. (Ben) & Margie Ferree Jones (2005) Increasing Wine Sales in Casual Restaurants, Second Annual International Wine Marketing Symposium, Sonoma State University, July 8-9 .

Dewald, B.W.A. (Ben) (2003) Empowerment in China: A Case Study of Hong Kong and China's Hospitality Industry, 2003 Western Conference of the Association for Asian Studies , Hilton Phoenix Airport, Phoenix, Arizona, Oct. 9-1, Panel 41.

Dewald, B.W.A. (Ben) (2003) “How to increase your employees income through tipping” The FoodService Symposium University, Ontario CA, June 22-24 .

Dewald, Ben & Jogaratnam, Giridharan (2003) Curriculum Review and the Content of Hospitality and Tourism Education: Some Evidence from Hong Kong. Annual CHRIE Conference & Exposition, Palm Springs California, Aug. 6-9, p131.

Dewald, B.W.A. (2002) Restaurant Tipping by Hong Kong Residents. The 5th Biennial Conference “TOURISM IN ASIA: Development, Marketing and Sustainability” Miramar Hotel, Hong Kong SAR, May 23-25, pp129-136.

Dewald, B.W.A. (2002) Marketing & Sustaining Wine Consumption in Hong Kong. The 5th Biennial Conference “TOURISM IN ASIA: Development, Marketing and Sustainability” Miramar Hotel, Hong Kong SAR, May 23-25, pp137-147.

Dewald, B.W.A. (2002) Hong Kong's Restaurant Image Through Local Newspapers from the 1960s to the 1990s. 12th International Research Conference of the Council for Australian University Tourism and Hospitality Education (CAUTHE) "Tourism and Hospitality on the Edge", Fremantle Esplanade Hotel, Western Australia, Feb. 6-9, pp8.

Dewald, B.W.A. (2001) A Comparative Study of Tipping in Western and Chinese Restaurants. Annual CHRIE Conference & Exposition, Toronto, Canada, June 25-8,p82.

Dewald, B.W.A. & Sutton, John. (1999) Hospitality Employees Empowerment for Total Quality Service and Total Quality Management. The Fourth International Conference on ISO 9000 & TQM, School of Business, pp519-523.

Sutton, John & Dewald, B.W.A. (1999) Does Culture Make A Difference? - Towards A Service Quality Framework Through Employee Empowerment. Third International & Sixth National Research Conference on Quality Management, RMIT University, Melbourne Australia, February 1999, pp441-451.

Dewald, B.W.A. (1999) How to Cater to Part-time Students who are Full-time Hospitality Employees, Fourth Graduate Education and Graduate Student Research Conference on at the, Las Vegas, pp1-10.

Dewald, B.W.A. & Wong C.K. Simon, (1998) Restaurant Management Style: East or West? Bournemouth University, Second International Conference on Culinary Arts & Sciences, pp79-88.

Dewald, B.W.A. (1997) Human Resources' Issues for Hong Kong and PRC Hotels, Proceedings of the Annual CHRIE Conference, Providence Rhode Island, pp60-66.

Dewald, B.W.A. (1996) Cultural Influences on Training for International Hotels in China for the period 1995-2000, Proceedings of the Cross-Cultural Management in China, Hong Kong Baptist University, pp99-106.

Virtual Conference Session

Dewald, Ben (2004) “ Empowerment Culture in China: A Case Study of Hong Kong and China”, The Fourth International Conference on Knowledge, Culture and Change in Organizations , University of Greenwich, London, August 3-6.

Non-Refereed Conference Papers

Dewald, B.W.A. (Ben) (2004) Increasing Wine Sales in Casual Restaurants, the Foodservice Symposium 2004, Crowne Plaza Anaheim Resort, June 13-16.

Dewald, B.W.A. (2002) Restaurant Tipping by Tourists in Hong Kong. 12th International Research Conference of the Council for Australian University Tourism and Hospitality Education (CAUTHE) “Tourism and Hospitality on the Edge”, Fremantle Esplanade Hotel, Western Australia, Feb. 6-9.

Dewald, B.W.A. (2002) Quality service and Food Ordering Decision Making Processes in Chinese Restaurants. 12th International Research Conference of the Council for Australian University Tourism and Hospitality Education (CAUTHE) “Tourism and Hospitality on the Edge”, Fremantle Esplanade Hotel, Western Australia, Feb. 6-9.

Book Reviews

Distance Education in Tourism: a Handbook for Flexible Learning, Gary Williams Ph.D. December 2004 .

The Beverage Service World. N.J. : Prentice Hall. Rande, W. & Luciani, V.

Ad Hoc Reviewer

Journal of Vacation Marketing (JVM)

International Journal of Wine Business research (IJWBR)

Journal of Vacation Marketing Sage Publications London UK

Journal of Foodservice Business Research 

Journal of Quality Assurance in Hospitality and Tourism   (JQAHT)

International Council of Hotel, Restaurant and Institutional Education Conference (I-CHRIE)

International Journal of Hospitality Management (IJHM)

International Journal of Hospitality & Tourism Administration

Journal of Culinary Science & Technology

Research Thesis/Professional paper CCHM Graduate Program:

Professional Paper Committee Chair for Suzanna Tadevosisian (2013), "How the use of social media in the hotel industry is vital for hotel's long term success."
Dr. Ben Dewald committee chair, Dr Merritt and Dr MJ Lee committee members.  

Professional Paper Committee Member for Aimee Goyhenetche (2013), “The Successful Elements of Ethnic Independent restaurants.”
Dr. Chesser; committee chair, Dr. Jones and Dr. Dewald; committee members.

Professional Paper Committee Member for Kaylee Boyle (2013), “Factors Affecting Travel Decisions into L.A.”
Dr. Merritt; committee chair, Dr Singh and Dr. Dewald; committee members.

Professional Paper Committee Member for Leslie Clevenger (2012), “What Limits Women from Breaking Glass Ceiling Effect in the Hospitality Industry in the United States?”
Dr Singh; committee chair, Dr. Merritt and Dr. Dewald; committee members.

Research Thesis Committee Member for Leonard Lee (2012), Measuring Tangible Service Quality in the Restaurant Industry: An Emphasis on the Full Service Dining Segment”
Dr MJ Lee; committee chair, BJ Bruin and Dr. Dewald; committee members

Research Grants

The Collins Summer Research Program in the amount of $14,000 for Summer 2013, “Do Tangible Service Attributes Affect Customer Satisfaction in the Restaurant Industry? A Comparison of Market Segments.” With Dr. Myong Jae Lee and Grad Student Allison Drinkert.

The Collins Summer Stipend Grant in the amount of $12,000 for Summer 2012, “Consumer Attitudes toward ‘Green’ Restaurants.” With B.J. Bruin.

The Collins College Seed Grant in the amount of $5,000 for academic year 2010/11, “Hospitality and Tourism Management (HTM) Study Motivations and Preferences: Cross-Cultural Perspectives.” With Dr. Myong Jae Lee.

The J. Michael & Betty Ortiz Scholarship Endowment, academic year 2008/09, “Development of an Exhibition Participation Model: An Empirical Investigation of Exhibition Attendees.” With Dr. Myong Jae Lee.

The Collins School Summer 2007, The Role of the Sommeliers and their Influence on U.S.A. Restaurant Wine Sales.

DLTC Project 2001-2002, Qualitative Survey on industry, alumni and other University's HTM programs, With Dr. Giri Jogaratnam HTM.

FRC Project 2000-2002, Quality Service and Food Ordering Decision Making Processes in Chinese Restaurants, with Louis Augustin-Jean HTM, Dr. Doreen Wu CBS, Dr. Grahame Bilbow ENGL.

DRC Project 1999- 2000, Hong Kong Restaurants' Image through Local Newspapers from the 1960s to the 1990s, with Louis Augustin-Jean.

DRC Project 1999-2001, The Reasons For and Affecting Gratuities in Hong Kong Restaurants.

Service to the Collins College and Cal Poly University Committees:

Chair of The Collins School Dean Search 2013/2014

Chair of The Collins College RTP Committee 2012/Present

Co-chair of The Collins College Faculty Search 2012/2013

Chair of The Collins College Faculty Search 2011/2012

Faculty Learning Community on Formative Classroom Feedback Faculty Center for Professional Development; 2011/Present

The Collins College RTP Committee Member; 2010/Present

Professional Leave Committee Member; 2010/2011

The Collins College Scholarship Committee Member; 2006/Present

HRT Minor Advisor Chair; 2003/Present

The University GWT Committee Member; 2002/Present

Evaluation of Temporary Faculty Committee Member; 2009/10

Chair of The Collins College Associate Dean Search; 2008/2009

Chair of The Collins College 2009-10 Post-Promotion Increase 2009

The Collins School of Hospitality Management School-to-College Task Force; 2006/08

The Collins School Dean Search Committee member; 2004/07

The CSHM Timetable Committee Member; 2004/07

Co-Chair of the University Associate Vice President of Faculty Affairs Search Committee; 2005/06

The University Associate Vice President of Faculty Affairs Search Committee Member; 2004/05

The SEA Book Drive Community Service; 2004

Chair of the University Interim Associate Vice President of Faculty Affairs Search Committee; 2003/04

The University Faculty Affairs Committee Member; 2003/04

The University Search Committee Member; 2003

The Collins School Board of Advisors Support Committee; 2003/04

The Collins School 30 Years Anniversary Committee; 2003

The CSHM Search Committee member; 2002/05

The CSHM Budget Committee Member; 2002/05

Consultancies, Training and Service to the Community

Shanghailander Palace, Hacienda Heights. Front of House Manager and Server: Service and Upselling Training. Aug/Sept. 13

Table Scape Judge at the L.A. County Fair; Pomona, CA Aug. 13

Judge for the California 2013 Boyd’s Coffee Culinary Cup & BJ’s Restaurants Management Cup Competition, co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), Pasadena Convention Center, Pasadena, CA March 13

Business Etiquette and Table Manners, United Business Student Senate, College of Business Administration Kellogg West Conference Center, Cal Poly University Pomona, CA March 13

Business Etiquette and Table Manners Presentation MBA Students, Anderson Graduate School of Management, University of California Riverside, CA Highlander Union Building (HUB) - University of California Riverside, Riverside, CA Feb. 13

International Hotel, Motel & Restaurant Show, Nov. 10-13, 2012. Javits Center, New York City, NY Faculty Advisor for Collins College, of Hospitality Students Nov. 12

Business Etiquette and Table Manners Class at the University of La Verne, CA Nov. 12

Presenter 2012 ProStart ® Competition So Cal Boot Camp

Co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), The Collins College, Cal Poly Pomona, CA Oct. 12

Table Scape Judge at the L.A. County Fair; Pomona, CA Sept. 12

National Restaurant Association Show CHICAGO Faculty Advisor for Collins College of Hospitality Students May 12

United Business Student Senate Business Etiquette and Table Manners Presentation highlighting international cultural differences at the Conference Center at Kellogg West, Cal Poly Pomona April 12

Business Etiquette and Table Manners Class at the University of La Verne, CA, Nov. 11

Speaker at the FSVTEC Tech-Vents Conference, Hyatt Regency Irvine, CA, Oct. 11

Table Scape Judge at the L.A. County Fair; Pomona, CA, Sept. 11

Chaffey College, Advisory Committee Meeting; Hotel & Food Service Management: Hotel Management, Food Service, Culinary Arts, May 11

Table Scape Judge for the California Community Colleges, Family & Consumer Sciences; Student Culinary Arts Educational Symposium Shelton's Poultry Competition. The Energy Resources Center/Gas co. Downey, CA, April 11

Judge for the California 2011 Boyd's Coffee Culinary Cup & BJ's Restaurants Management Cup Competition, co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), The Collins College, Cal Poly Pomona University, CA, April 11

Collins Connection Presenter, Collins College, Cal Poly Pomona, March 11

Business Etiquette and Table Manners Presentation; Students in Free Enterprise, Cal Poly Pomona Chapter, Kellogg West Conference Center, Cal Poly University Pomona, CA, March 11

Presenter 2011 ProStart® Competition So Cal Boot Camp Co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), The Collins College, Cal Poly Pomona, CA, Jan. 11

Business Etiquette and Table Manners Class at the University of La Verne, CA, Nov. 10

Table Scape Judge at the L.A. County Fair; Pomona, CA, Sept. 10

Business Etiquette and Table Manners, The Career Center, Cal Poly Pomona, May 10

Chaffey College, Advisory Committee Meeting; Hotel & Food Service Management: Hotel Management, Food Service, Culinary Arts, May 10

Cypress College Advisory Committee Meeting; Hotel, Restaurant & Culinary Arts, Anaheim Campus, April 10

Collins Connection Speaker, Collins College, Cal Poly Pomona, April 10

Orange Coast College Advisory Committee Meeting; Culinary Arts & Food Service Management: Hotel Management, March 10

Judge for the California 2010 Boyd's Coffee Culinary Competition, co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), Le Cordon Bleu College of Culinary Arts, Sacramento, CA, March 10

Table Scape Judge at the L.A. County Fair; Pomona, CA Sept. 09

Menu Engineering insights, Applebee's Services, Inc. Lenexa, KS Pemberton, Felicia - Marketing Analyst & Stump, Matt - Sales Analyst May 09

Chaffey College, Advisory Committee Meeting; Hotel & Food Service Management: Hotel Management, Food Service, Culinary Arts, May 09

Cypress College Advisory Committee Meeting; Hotel, Restaurant & Culinary Arts, Anaheim Campus, April 09

Judge for the California 2009 Boyd's Coffee Culinary Competition, co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), The Collins College, Cal Poly Pomona, CA March 09

Table Scape Judge at the L.A. County Fair; Pomona , CA Sept. 08

National Restaurant Association Show CHICAGO Faculty Advisor for Collins School of Hospitality Students May 08

Cal Poly Pomona's Inaugural Southern California Tasting & Auction May 08

Business Etiquette and Table Manners Class at the University of La Verne , CA April. 08

Judge for the California 2007 Boyd's Coffee Culinary Competition, co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), The Kitchen Academy, Sacramento , CA March 08

Business Etiquette and Table Manners Class at the University of La Verne , CA Nov. 07

Table Scape Judge at the L.A. County Fair; Pomona , CA Sept. 07

Chefs on the Rise Judge at the L.A. County Fair; Pomona , CA Sept. 07

Judge for the California 2007 Boyd's Coffee Culinary Competition, co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), The Collins School, Cal Poly Pomona , CA March 07

Cypress College Advisory Committee Meeting; Hotel, Restaurant & Culinary Arts, Anaheim Campus, April 07

Orange Coast College Advisory Committee Meeting; Culinary Arts & Food Service Management: Hotel Management, April 07

Chaffey College , Advisory Committee Meeting; Hotel & Food Service Management: Hotel Management, Food Service, Culinary Arts, April 07

TPM Academy , Kuala Lumpur , Malaysia visit, shared Hospitality program. April 06

Judge for the California 2006 Boyd's Coffee Culinary Competition, March 06 co-sponsored by the California Restaurant Association Educational Foundation (CRAEF), The Culinary Institute of America at Greystone St. Helena, CA

Interview Panel Member for the Department of Recreation and Feb. 06 Parks Request for Proposal (RFP) Sherman Oaks Castle Park - Food Service, Board of Recreation and Park Commissioners, City of Los Angeles , CA

Participant in the 2 nd Annual Taste of the Pomona Valley ,

The Restaurant at Kellogg Ranch had a booth at the event. Feb. 06

Collins Connection Speaker, Lawry's Restaurant, Beverly Hills , Feb. 06

CSHM Showcase of Excellence participant, The Collins School

of Hospitality Management, Cal Poly Pomona Jan. 06

CSHM Harvest Auction Committee Member. Oct. 05

American Red Cross Emergency Relief effort to the Victims of Hurricane Katrina, The Restaurant at Kellogg Ranch participated in this event and raised $2,029.00, Oct. 05

Journal of Foodservice Business Research, Reviewer for Papers and Posters to be Presented at The 2006 CHRIE Annual Meeting,

reviewed manuscripts Sept. 05

Dinner at the Manor House, Supervised a fundraiser dinner for President & Mrs. Mike Ortiz, Sept. 05

Table Scape Judge at the L.A. County Fair; Pomona , CA Sept. ‘05

Visiting Advisor/ Professor for the Petrozavodsk State University; Tourism Department, Petrozavodsk , Russia . Jun/Jul ‘05

Interview Panel Member for the Department of Recreation and Parks Request for Proposal (RFP) operation of two Los Angeles City

Golf Cafés at Los Feliz and Roosevelt, Board of Recreation and Park Commissioners, City of Los Angeles , CA April 2005

Protocol Training Class and Business Luncheon, California Maritime Academy, CSU Vallejo , California Mar. 2005

Judge for the California 2005 Boyd's Coffee Culinary Competition, The California Restaurant Association Educational Foundation Board

The Collins School , Cal Poly Pomona Mar. 2005

Host at the Vineyard at the L.A. County Fair; Award Winning Wines from California to New York, with Elizabeth Schweitzer, 7 PM. Tue. 14 Sept. 2004

Host at the Vineyard at the L.A. County Fair; You be the Judge “Chardonnay” Judges: Chuck Keagle, Gino Filippi, Henry M. Spate, 7 PM. Monday 20 Sept.2004

Protocol Training Class and Business Luncheon, California Maritime

Academy, CSU Vallejo , California Mar. 2004

Curriculum Development for the Petrozavodsk State University Professors. Cal Poly Pomona Winter ‘04

Interview Panel Member for the Department of Recreation and Parks Request for Proposal (RFP) operation of Santa Fe Dam

Food, Boat & Bait, Board of Recreation and Park Commissioners, City of Los Angeles , CA Feb. 2004

Judge for the CRAEF 2 nd Annual California ProStart ® Student Invitational Culinary Competition, The California Restaurant Association Educational Foundation Board The Collins School , Cal Poly Pomona Feb. 2004

Prepared presentation for The Food & Wine Society of Riverside, CA Tutored wine dinner at the RKR, The Collins School, Cal Poly Nov. 2003

Interview Panel Member for the Department of Recreation and Parks Request for Proposal (RFP) operation of two Los Angeles City

Golf cafés at Los Feliz and Roosevelt, Board of Recreation and Park Commissioners, City of Los Angeles , CA Sept. 2003

Presentation on Restaurant Marketing to Grill Concepts Inc. GM Conference , Kellogg Conference Center , Cal Poly Pomona , June 2003

Judge for the CRAEF 1 st Annual California ProStart ® Student Invitational Culinary Competition, The Collins School , Cal Poly Pomona Apr. 2003

Professional Body Membership and Participation

Faculty Advisor, Round Table for Food Professionals Society , Student Chapter The Collins College, Cal Poly Pomona 2004 - Present

Advisor Bacchus Wine & Food Society, The Collins School, Cal Poly Pomona 2003 - 2004

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