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Department Program Reviews

The division believes it is important to conduct program reviews of all programs within the division on a regular basis. "As program reviews entail a comprehensive review of a department's programs and services" by an outside consultant, the division has created a Program Review Rotation Schedule (PDF) for departments.

All program reviews will follow similar "program review guiding points" (link) in the process. There are also established Program Review Criteria (PDF) for developing expected deliverables for an upcoming program review.

The following represents one of four examples of department program reviews already completed.  Additional program reviews are available on the Assessment Collections page.

2013 Program review
In January of 2013, University Housing Services conducted an external program review. The external program review team included: Andy Plumley, Assistant Vice Chancellor, Housing, Dining and Residential Services, University of California, Riverside; David Stephen, Director of University Housing and Food Services, California State University, Chico; and Michael Coakley, Associate Vice President, Educational Outreach and Student Services, Arizona State University. The General Assessment can be viewed by clicking on the article title or icon.
Judicial Affairs
As part of a comprehensive program review, the Student Affairs organization at California Polytechnic University at Pomona (Cal Poly Pomona) invited an external review team to conduct an assessment of its Judicial Affairs program and to submit a report identifying the programs strengths as well as opportunities for improvement. Following a brief background of the University which provides context for the program review and a description of the methodology employed in conducting the review, this report presents a discussion of the review teams findings and recommendations for practice.
Judicial Affairs
The Judicial Affairs department at Cal Poly Pomona invited an external review team to conduct a comprehensive assessment to identify the program¿s strengths and opportunities for improvement. On January 30-31, 2012 Dr. Debra Gellar, Executive Director of Community Standards and Chief Administrative Officer for Student and Campus Life at UCLA, and Ms. Sandra Rhoten, Associate Dean of Judicial Affairs at Cal State Fullerton, conducted a comprehensive program review by interviewing campus partners and campus leaders, reviewing documents and materials, and by reviewing the Council for the Advancement of Standards in Higher Education (CAS) for Student Conduct Programs.
Program Review 2011
A program review of the Cal Poly Pomona Children's Center was conducted between March 28 and March 30, 2011 and consisted of on-site observations of the program, document reviews and interviews of Children's Center and University staff. This report contains the results of our review. The document is organized based on criteria provided to the review team by the University.
2011 Counseling and Psychological Services Program Review
Dr. Bert H. Epstein, Associate Director for Research and Assessment at Psychological Counseling Services at California State University, Sacramento, and Dr. Denise Hayes, Director of Student Health and Counseling Services at the Claremont University Consortium, conducted the program review of CAPS at Cal Poly Pomona during the two days listed above. The visit was preceded by a review of IACS accreditation materials, the CAPS website, policy and procedure manual, and other center materials.
2011 Counseling and Psychological Services Program Review Response
Demonstrating its commitment to continuous quality improvement, Cal Poly Pomona's Division of Student Affairs implemented a 5-year plan to conduct program evaluations for each of its departments. On October 16th and 19th of 2009, Dr. Bert H. Epstein, Associate Director for Research and Assessment at Psychological Counseling Services at California State University, Sacramento, and Dr. Denise Hayes, Director of Student Health and Counseling Services at the Claremont University Consortium, conducted a thorough program review of Counseling and Psychological Services in advance of our pending IACS Accreditation visit.
Cultural Centers Response to Program Review Report
After review of the Program Review recommendations, the Office of Student Life and Cultural Centers have developed plans to address recommendations from the Program Review team.
 Cultural Centers 15-Year Celebration Logo Cultural Centers Program Review
In January of 2010, the Office of Student Life and Cultural Centeres participated in an external program review. This document is the final report issued by the review team.