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Ralph Westfall's End-User Computing Research
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The following item relates to end-user computing. It was my first academic publication, three years before I completed my doctorate.
Westfall, R. D. (1993) "Social Integration as a Tool for Managing End User Computing
and Decentralized Information Technology," Fourth Annual Conference Proceedings, C. E. T. Rohm, Jr. (ed.),
San Bernardino, CA: International Information Management Association, pp. 1-9.
Based on a survey of previous research and theoretical considerations, this paper
outlines a five-stage strategy for increasing the effectiveness of personnel engaged in end-user computing.
Other End-User Computing Research
Edberg, D. T. and B. J. Bowman
(1996) "User-Developed
Applications: An Empirical Study of Application Quality and Developer Productivity," Journal of Management
Information Systems (13)1, pp. 167-185.
This paper is quite relevant to managers who satisfy some of their system development requirements via
end-user computing. The paper finds that undergraduate CIS majors (representing IS professionals) produced systems that were
substantially better (as indicated by objective measures) than systems developed by MBAs (representing end-user computing).
Other End-User Computing Links
Journal of End User Computing
Includes research findings and expert advice on development, utilization and management of end user computing in organizations.
End-User Computing: Risks and Controls at Boston College
Explanation and policy statement regarding the EUC infrastructure serving the needs of faculty, staff, and students at a leading university.
Disclaimer. Although Ralph Westfall is an active member of the
Some Information Systems Professional Association, the end-user computing materials on this page
reflect his personal perspectives and are not intended to represent any policies or positions of that organization.
Email: rdwestfall@csupomona.edu Web page: Ralph Westfall
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