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Cal Poly Pomona

Holds: When an Item is Already Checked Out

When an item in the Library Catalog is unavailable due to having a status of “In Process” or has a due date (signifying it is checked out), Cal Poly Pomona students, faculty and staff can place a hold on that item.

Placing a hold on an item means that you will be notified (by campus E-mail or regular mail) when an item that you requested becomes available. You may pick it up at the Reserve/Media Desk on the 2nd floor. If the item is currently checked out, we expect the item to be returned by the due date; however, we do not have direct control over when the current holder of the item actually returns it.

TO PLACE A HOLD

Search the Library Catalog for the item you want.  The screen shots below are of an item record in a short display and in a long display.  Note that the item shows a due date in the status box (which means it can have a hold place on it).

screen shot of an item record in the Library Catalog

above: short display

long display screen shot of an item record in the Library Catalog

above: long display

Click on either the “REQUEST ” link on the left of the short display or on the “REQUEST ”button at the top or bottom of the long display screen to start the hold process.

Follow the instructions on the new screen (below) to enter your name, BroncoNumber, and Library PIN/Password.

screenshot of my library account login screen

  1. Click on: Submit

  2. Choose one item from the list. (If there are more than one item).

  3. Click on: REQUEST SELECTED ITEM

  4. A message will prompt on the screen, “Your request for this item has been sent to the library”.(continue with old text)

TO CANCEL A HOLD

  1. Log into My Library Account (enter your name, BroncoNumber, and Library PIN/Password).
  2. Click on: Display record for person named above.
  3. Click on: # Request (hold) outstanding .
  4. If there are more than one item, select the item(s) that you would like to cancel from the list.
  5. Click on: Cancel selected items.
  6. If there is only one hold on your record that you would like to cancel, click on: Cancel all.
  7. A message will prompt on the screen, "No hold found".
  8. Click on: Start Over

If you are unable to place or cancel a hold, please contact the Library Circulation Services for assistance.

  Circulation Services
(909) 869-3075