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Client Setup Instruction Guides: EXCHANGE - Outlook 2003 (Windows XP)

Note: We are ensuring that our email is even more secure by supporting "Secure Socket Layer" (SSL) for our Webmail, POP, IMAP and SMTP servers.

If you are configuring your Outlook email account off-campus, you will need to be connected to the Cal Poly Pomona network via the VPN service at http://www.csupomona.edu/~ehelp/vpn/index.html.

If you need to send or receive email before completing configuration of your local email client, you can still access email through your web browser interface at:

https://exchange.csupomona.edu.

 

Pre-Configuration Settings:

NOTE: Only perform the following "Pre-Configuration Settings" if your computer is NOT a part of the campus WIN domain.

1. NOTE: Only perform the following "Pre-Configuration Settings" if your computer is NOT a part of the campus WIN domain.
2. Click Start > Control Panel.
3. Double click Network and Internet Connections.
4. Click on Network Connections or click Start > Settings > Network Connections if you are using the “Classic Start Menu”.
5. Right click on Local Area Connection or your dial-up connection.
6. Click on Properties.
   
   
   
7. Double-click on Internet Protocol (TCP/IP).
   
   
   
8. Click Advanced.
   
   
   
9. Click on the DNS tab, then click in the Append these DNS suffixes (in order).
10. Click in the Add button.
    
    
    
11. Type in win. csupomona.edu, and then click the Add button.
    
    
    
12. Click Add once more, and this time type in csupomona.edu, then click Add.
    
    
    
13. Once you have these two suffixes added, your DNS screen should have "win.csupomona.edu" and "csupomona.edu" listed in the "Append these DNS suffixes" window.
    
    
    
14. Click OK on the following three screens to exit the properties, and then click Close when you get back to the Local Area Connection Status screen. You are now ready to configure Outlook to receive your Exchange mail.

Outlook 2003 Configuration:

1. Open Outlook by double-clicking the icon on your desktop, or going to Start > Programs > Microsoft Outlook, or Start > Microsoft Outlook or Start > All Programs > Microsoft Outlook depending on the way you have the Start Menu configured.
2. In the New Profile Window, type in the name of the server you will be connected to (in this case, Cal Poly Pomona Exchange), then click OK.
   
   
   
3. In the next screen, under the email section, click on Add a new email account, and then click Next.
4. Under Server Type, click Microsoft Exchange Server.
5. In the next screen, in the box that says Microsoft Exchange Server, type outlook.csupomona.edu. In the user name field, type your BroncoName.
   
   
   NOTE: If "Use Cached Exchange Mode" is not checked, you should check it. This will enable "offline folders" within Outlook. With a new installation, or if you are upgrading Outlook from a previous version and were using offline folders, this option will be checked by default.
   
   
6. Click on the More Settings button.
7. Click on the Security tab.
   1. Place a check mark next to "Encrypt data between Microsoft Office Outlook and Microsoft Exchange".
   2. Under "Logon network security", select "Kerberos/NTLM Password Authentication".
   3. Click OK.
      
      
      
8. Next to the box where you typed your name, click Check Name. This verifies your user name and will prompt you for your BroncoName, BroncoPassword and domain. In the domain box, type win. Click Next.
9. Click Finish. You are now ready to begin using Outlook with the exchange servers.

Post-Configuration Settings:

1. Open Outlook.
2. Select "Tools" from the top menu.
3. Select "Options...".
4. Select the "Other" tab.
5. UNCHECK the box "Enable the Person Names Smart Tag" if currently marked.
6. Close Outlook.

Use LDAP for directory information in Outlook 2003

Tips for Outlook 2003

 

 

This page was last updated on July 8, 2008.