eHelpName changes must be made in person. If you are a student, please bring a photo ID and one additional piece of identification to the Registrar's Office, Building 98, second floor. If you are a student employee, please bring an original Social Security card or the receipt issued by the Social Security Administration to Human Resource Services, Building 98, first floor.
Addresses at Cal Poly Pomona are categorized by type:
To view, add or change an address, click on the addresses link under Personal Portfolio.
To change an address, click on the edit box next to the address to be changed. Enter new address in the highlighted field and click OK. Verify that the information entered is correct and click the on SAVE button.
You can also change an address that will take place in the future. Just make your changes and enter the date the change will take effect. Then click the SAVE button. This new address will automatically become active on the date you specified.
To add a new address, click on ADD A NEW ADDRESS. Enter the new address and click OK. Then select Address Type and click on the SAVE button.
Telephone numbers at Cal Poly Pomona are categorized by type:
To add, change, or delete a telephone number, click on the Phone Numbers link under Personal Portfolio, which will take you to the Phone Numbers page.
To add a telephone number, click on the Add a Phone Number button. Select the Phone Type from the drop-down box and enter the telephone number, including the area code. Check the Preferred box if you want this to be your preferred telephone number. Then click the Save button to save the information.
To change a telephone number, enter the new number, including the area code, and then click the Save button.
To delete a telephone number, click on the Delete button next to the telephone number you want to delete. If you are deleting your preferred telephone number, be sure to check the Preferred box on another telephone number, and then click the Save button.
Email addresses at Cal Poly Pomona are categorize by type:
To add, change, or delete an email address, click on the Email Address link under Personal Portfolio. This will take you to the Email Addresses page.
To add an email address, click on the ADD AN EMAIL ADDRESS box and select the Email Type. Then, enter the new email address and click on the SAVE button.
To change an email address, enter the new email address in the Email Address Box of the type to be changed. Then click on the SAVE button.
To delete an email address, click on the Delete box next to the email address to be deleted. Then click on the Save button.
FERPA, Family Educational Rights and Privacy Act, allows you to restrict the release of personal information. Restricted information is available for use by campus offices as needed and authorized, but cannot be listed in campus directories or shared with other parties.
Students may request that directory information not be released by completing and signing a Privacy Request and submitting it to the Registrar’s Office located in the CLA building on the second floor.
To view your FERPA settings, click on the Demographics Information link under Personal Portfolio, which will take you to the FERPA/Directory Restrictions page.
For more information about FERPA in general, as well as Cal Poly Pomona's FERPA policies and procedures, please visit the Registrar's Office FERPA page.
A hold, or negative service indicator, restricts you from using a service of the university. For example, you may have an advising hold that prevents you from registering until you have seen your advisor. To view your holds, click on the Holds link under Personal Portfolio, which will take you to the Holds Summary page. Click on a specific hold to view more detailed information, including whom to contact and instructions for removing the hold.
Checklist items are university requests for documentation, such as tax returns for your Financial Aid application, high school or college transcripts, official SAT scores, etc. To view your pending checklist items, click on the To Do List link under Personal Portfolio, which will take you to the To Do List Summary page. Click on a specific To Do item to view more detailed information, including instructions for resolving the pending request.
Once the university has received a checklist item, that item will no longer display on your To Do list.
