Cal Poly Pomona Home

Using Campus Personal Information

Holds
To Do Lists
Addresses
Email Addresses
Telephone Numbers
Names
Restricting Personal Information
How to Change Password

How to Update (and View) Service Indicator Information

A hold, or negative service indicator, restricts you from using a service of the university. For example, you may have an advising hold that prevents you from registering until you have seen your advisor. To view your holds, click on the Holds link under Campus Personal Information, which will take you to the Holds Summary page. Click on a specific hold to view more detailed information, including whom to contact and instructions for removing the hold.

How to Use a To Do List

Checklist items are university requests for documentation, such as tax returns for your Financial Aid application, high school or college transcripts, official SAT scores, etc. To view your pending checklist items, click on the To Do List link under Campus Personal Information, which will take you to the To Do List Summary page. Click on a specific To Do item to view more detailed information, including instructions for resolving the pending request.

Once the university has received a checklist item, that item will no longer display on your To Do list.

How to Change Your Address

Addresses at Cal Poly Pomona are categorized by type: To view, add or change an address, click on the addresses link under Campus Personal Information.

To change an address, click on the edit box next to the address to be changed. Enter new address in the highlighted field and click OK. Verify that the information entered is correct and click the on SAVE button.

You can also change an address that will take place in the future. Just make your changes and enter the date the change will take effect. Then click the SAVE button. This new address will automatically become active on the date you specified.

To add a new address, click on ADD A NEW ADDRESS. Enter the new address and click OK. Then select Address Type and click on the SAVE button.

How to Change Your Email Address

Email addresses at Cal Poly Pomona are categorized by type: To add, change, or delete an email address, click on the Email Address link under Campus Personal Information. This will take you to the Email Addresses page

To add an email address, click on the ADD AN EMAIL ADDRESS box and select the Email Type. Then, enter the new email address and click on the SAVE button. To change a Home email address, enter the new email address and then click the Save button.

To change an email address, enter the new email address in the Email Address Box of the type to be changed. Then click on the SAVE button.

To delete an email address, click on the Delete box next to the email address to be deleted. Then click on the Save button.

How to Change Your Telephone Number

Telephone numbers at Cal Poly Pomona are categorized by type:

To add, change, or delete a telephone number, click on the Phone Numbers link under Campus Personal Information, which will take you to the Phone Numbers page.

To add a telephone number, click on the Add a Phone Number button. Select the Phone Type from the drop-down box and enter the telephone number, including the area code. Check the Preferred box if you want this to be your preferred telephone number. Then click the Save button to save the information.

To change a telephone number, enter the new number, including the area code, and then click the Save button.

To delete a telephone number, click on the Delete button next to the telephone number you want to delete. If you are deleting your preferred telephone number, be sure to check the Preferred box on another telephone number, and then click the Save button.

How to Change Your Name

Name changes must be made in person. If you are a student, please bring a photo ID and one additional piece of identification to the Registrar's Office, Building 98, second floor. If you are a student employee, please bring an original Social Security card or the receipt issued by the Social Security Administration to Human Resource Services, Building 98, first floor.

How to Restrict Personal Information

FERPA, Family Educational Rights and Privacy Act, allows you to restrict the release of personal information. Restricted information is available for use by campus offices as needed and authorized, but cannot be listed in campus directories or shared with other parties.

Students may request that directory information not be released by completing and signing a Privacy Request and submitting it to the Registrar’s Office located in the CLA building on the second floor.

To view your FERPA settings, click on the Demographics Information link under Campus Personal Information, which will take you to the FERPA/Directory Restrictions page.

For more information about FERPA in general, as well as Cal Poly Pomona's FERPA policies and procedures, please visit the Registrar's Office FERPA page.

How to Change Password

Overview

Your passwords are the keys to many computers. Your password helps to identify yourself and ensures your privacy.

Compromised passwords enable unauthorized (and unscrupulous) people gain access to a system. Someone logging on under your name has access not only to your computer files, but to most of the facilities of the computer system. The following guidelines are recommended for choosing a password.

Never tell anyone your password - not even your system administrator or account manager - and don't write it down. Make sure you have chosen a password that you can remember.

Password Recommendations

Password Warnings - Do Not Create Passwords Like These Microsoft provides sample guidelines in creating passwords. Password specifications will depend upon the computerized information system criteria.

The policy below is an example only, and may not be strong enough for your needs. It is up to each customer to determine how strong is strong enough. This example policy can be made stronger by increasing the required length or diversity of types of characters in the password, and the frequency with which the password must be changed.

Your password must contain characters from at least three of the following four classes:

  1. English Upper Case Letters (A, B, C, ... Z)
  2. English Lower Case Letters (a, b, c, ... z)
  3. Westernized Arabic Numerals (0, 1, 2, ... 9)
  4. Non-alphanumeric "special characters" such as punctuation or symbols (({}[],.<>;:'"?/|\`~!@#$%^&*()_-+=)
At a minimum your password must be at least six characters long. For stronger security, choose longer passwords with characters from all four classes.

Your password may not contain your e-mail name or any part of your full name.

Your password should be changed every 45 days.

Your new passwords should never be the same as any of your last eight passwords.

Your password should not be a "common" word (for example, it should not be a word in the dictionary or slang in common use). Your password should not contain words from any language, because numerous password-cracking programs exist that can run through millions of possible word combinations in seconds.

A complex password that cannot be broken is useless if you cannot remember it. For security to function, you must choose a password you can remember and yet is complex. For example, Msi5!YOld (My Son is 5 years old) OR IhliCf5#yN (I have lived in California for 5 years now).